User Experience Designer

• Employees in this job function create intuitive and enjoyable end-to-end user experiences for customers interacting with vehicles, digital products and other customer touchpoints.
• They apply their expertise in research, analysis, and design to create intuitive, engaging, and user-friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards
  
  

Key Responsibilities

• Understand user needs, behaviors and preferences to create intuitive interactions
• Map the user journey throughout their interactions with the organization
• Define how users interact with various interfaces, like gesture controls, voice commands, touchscreens, etc.
• Structure information in a logical and intuitive manner
• Manage translators and localization specialists
• Understand entire ecosystem of services including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience
• Integrate Accessibility and Universal Design principles into the design process
• Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions
• Prioritize user needs and advocate for design craft excellence
• Leverage systems design processes to solve design challenges holistically
  
  

Skills Required

• Product Design
• Product Development
  
  

Skills Preferred

Product Designers with a Communication Specialty:

• Product Strategy Articulation: Translating complex product strategies and roadmaps into clear, digestible narratives for various audiences, ensuring alignment and understanding across the organization.
• Market Positioning and "Where We Play": Defining and communicating the product's unique value proposition and target market, helping stakeholders understand its competitive landscape and strategic direction.
• Content Creation & Dissemination: Developing and managing various communication assets, such as newsletters, single point lessons (SPLs), internal memos, and presentations to keep teams informed and engaged.
• All-Hands Meeting Communication: Crafting and delivering compelling product updates for large internal audiences, highlighting key achievements, challenges, and future directions.
• Multimedia Content Development: Creating engaging video content, infographics, and other visual aids to explain product features, benefits, and design decisions effectively.
• Stakeholder Alignment & Feedback Loops: Facilitating clear communication channels between design, engineering, marketing, and leadership to gather feedback, address concerns, and ensure consistent messaging.
• Product Demo & Video Storytelling: Designing and producing compelling product demo videos, walkthroughs, and visual narratives that clearly communicate the value of AI and analytics products to both technical and business audiences
  
  

Experience Required

• Designer 3 Exp.: 3-5 years
  
  

Experience Preferred

• Product Demo & Video Storytelling
• Multimedia Content Development
• Product Design
• Agile Methodology
• Design Thinking
• User Research
• Competitive Analysis
• Financial Analysis
  
  

Education Required

• Bachelor's Degree
  
  

Education Preferred

• Master's Degree
  
  

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !

FastTek Global is financially strong, privately held company that is 100% consultant and client focused .

We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Benefits

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
  
  

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 , 2020, 2021, 2022, and 2023!

To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork

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AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at info@fasttek.com.