SAP S/4HANA Functional Lead

SAP S/4HANA Functional Lead (Order-to-Cash / OTC)

• The SAP S/4HANA Functional Lead role would own the SAP S/4HANA order management, invoicing, and pricing processes.
• This role drives fit-to-standard decisions, governs functional design and configuration and is accountable for end-to-end quality across requirements, testing, cutover, and adoption - ensuring sales execution, billing, revenue outcomes, and vehicle management processes work as intended.
  
  

Core Responsibilities

OTC product ownership

• Own end-to-end OTC design: lead-to-order handoffs, order management, pricing, availability, delivery, billing, returns, credit/debit, and customer service.
• Define and enforce sales process standards across channels/regions while managing approved local variations.
• Establish OTC KPIs (order cycle time, perfect order rate, fill rate/OTIF, billing accuracy, dispute cycle time, DSO impact drivers).
  
  

Solution design

• Understand design and decisioning for: - Sales document types, item categories, copy control, partner determination - Pricing procedures/condition technique, rebates/settlements (if in scope) - Billing types, billing plans/milestones (if applicable), output/invoicing requirements - Credit/debit memo flows,
• Ensure design supports required revenue recognition, tax, and compliance needs in coordination with Finance.
• Create/Review functional specifications for enhancements, forms/outputs, and integrations. Integrations & cross-functional alignment
• Coordinate tightly with: - Finance (FI/CO) for billing to accounting, revenue, taxes, profitability - Customer master/data governance for sold-to/ship-to/bill-to hierarchies and partner roles - Customer/Dealer portal
• Validate end-to-end scenarios across systems (EDI, middleware, carriers, tax engines, payments).
  
  

Reporting, controls, and security

• Define OTC reporting needs: billing generation, billing blocks, pricing overrides, etc.
• Ensure controls are designed and testable: approvals, pricing override controls, billing block governance, audit trails.
• Partner with security on segregation of duties (SoD) and role design for sales ops, customer service, pricing, and billing users. Testing ownership (business quality gate)
• Own OTC ITC/UAT strategy and execution; contribute to SIT end-to-end coverage.
• Create/approve test scripts for: standard flows exceptions (backorders, partial deliveries, free goods, returns, cancellations, billing blocks, credit holds).
• Lead defect triage and prioritization; confirm fixes and sign off on readiness.
  
  

Data readiness (OTC master and transactional)

• Own business definitions and validation for: - Customer master (business partners), partner functions, hierarchies - Material master sales views, listings/exclusions (if used) - Pricing conditions, contracts, discounts, freight/surcharges - Open orders, deliveries, billing documents migration (if in scope)
• Define data governance expectations post go-live (ownership, stewardship, quality checks).
  
  

Cutover & go-live readiness

• Define OTC cutover activities: open order strategy, delivery/billing cutoffs, output readiness, EDI partner coordination.
• Ensure readiness of downstream partners/integration applications
• Lead hypercare prioritization for OTC incidents and stabilization. Change management & training
• Define role impacts for pricing, and billing teams.
• Review and sign off training materials, job aids, and SOP updates for OTC.
• Build and leverage super-user network; drive adoption and process compliance.
  
  

Vendor/SI governance & stakeholder management

• Serve as the client SME for OTC design choices and tradeoffs.
• Run workshops, document decisions, manage RAID (Risks, Assumptions, Issues, Dependencies) items, and escalate cross-functional conflicts.
  
  

Skills Required

• UAT
• SAP S4 HANA
• Leadership
• SAP
  
  

Experience Required

Required Qualifications:

• 7-12 years in sales operations/OTC and/or SAP Sales functional leadership.
• 1-2 years with SAP S/4HANA implementations (or ECC to S/4HANA transformation) with OTC ownership.
• Deep knowledge of pricing, order management, delivery, and billing processes and controls.
• Experience and/or awareness of SAP Vehicle management solution and it's integration to broader order to cash, record to report (finance), and logistics processes
• Strong cross-functional leadership with Finance, Supply Chain, and Customer master data teams.
• Proven ability to make fit-to-standard decisions and manage scope pragmatically.
  
  

Required Skills

• SAP S/4HANA Sales functional fluency; ability to review configuration impacts
• UAT leadership and quality gate discipline
• Integration awareness (EDI, middleware, tax/payment interfaces) and issue triage
• Clear executive communication (risks, tradeoffs, go/no-go readiness)
• Experience with Settlement Management/Rebates, Output Management (BRF ), and Fiori app enablement
• Exposure to SAP SD/VMS processes, Finance integration, customer/dealer portal integration
• Industry experience with complex pricing
  
  

Education Required

• Bachelor's Degree
  
  

Education Preferred

• Master's Degree
  
  

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !

FastTek Global is financially strong, privately held company that is 100% consultant and client focused .

We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Benefits

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
  
  

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 , 2020, 2021, 2022, and 2023!

To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork

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AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at info@fasttek.com.