Product Management Specialist

• Employees in this job function are responsible for development and management of activities for software products, web applications, mobile apps, online platforms and connected devices throughout its lifecycle of planning, definition, production, release, and end of life.
• They focus on value, viability, design, usability and feasibility and collaborate with business and technology stakeholders to design and shape the vision and future of a product.
• They serve as central resource, collaborating with design, process, test, quality and marketing teams as the product moves from definition to end of life.
  
  

Key Responsibilities

• Conduct market research to design and develop product vision and strategy. Consider broader digital ecosystem of the organization to ensure alignment with overall digital strategies and goals.
• Collaborate closely with software developers, and business stakeholders to define and develop the roadmap, MVPs, and MLPs. Develop business case for new features.
• Create and maintain a product roadmap, outlining the strategic direction, priorities, and timelines. They initiate, drive and colon the programs related to their respective products
• Review and approve actionable user stories with well-defined acceptance criteria for product features. Maintain comprehensive feature documentation, user training materials, and tutorials
• Identify key metrics and performance indicators to monitor and measure the success of the product/service
• Make decisions that impact the product's business aspects, such as pricing, target audience, and revenue models and are responsible for product P&L
• Lead product direction with relevant knowledge of industry and consumer trends, competitive analysis and in-person customer research
• Collaborate with tech lead and at times developers, security and quality team to manage UAT and security aspects to evaluate the results and determine the readiness for feature/ product release
  
  

Skills Required

Business Requirements, Agile Software Development, Data Analysis, Technical Requirements, Customer Insight

• Business Requirements: Translating complex organizational goals into clear, actionable requirements that ensure the unified billing platform meets all customer needs and financial, operational, and compliance objectives.
• Agile Software Development: Leading the cross-functional team through iterative development cycles, efficiently managing the product backlog to deliver high-quality billing in a fast-paced environment.
• Data Analysis: Leveraging data to identify trends, measure success, and drive evidence-based product and prioritization decisions.
• Technical Requirements: Defining non-functional requirements and bridging the gap between business needs and engineering by reviewing technical specifications for platform capabilities, API integrations, and overall system architecture.
• Customer Insight: Participating in the synthesis of user feedback and behavior patterns to design a seamless, intuitive billing experience that reduces payment friction and enhances customer satisfaction.
  
  

Experience Required

• Senior Specialist Exp.: 8 years as Product/Delivery Mgr
  
  

Experience Preferred

• Direct experience with recurring billing, invoicing, and payments. Ideally will have experience in the context of subscriptions or financial services.
  
  

Education Required

• Bachelor's Degree
  
  

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !

FastTek Global is financially strong, privately held company that is 100% consultant and client focused .

We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Benefits

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
  
  

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 , 2020, 2021, 2022, and 2023!

To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork

Follow us on Twitter: https://twitter.com/fasttekglobal

Follow us on Instagram: https://www.instagram.com/fasttekglobal

Find us on LinkedIn: https://www.linkedin.com/company/fasttek

You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/

AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at info@fasttek.com.