Senior Product Manager

About the Company:

FastSpring is the world's leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries, using every major currency. We pride ourselves on being an innovative company with an entrepreneurial culture, growth mindset, global influence, and profitable operations.

We are committed to building an inclusive work environment, and we invest in our employees by helping team members grow and develop professionally. We are developers, technologists, and business professionals who are globally-minded, customer-focused, and driven by constant innovation.

Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Austin, Belfast and Halifax.

Position Overview:

FastSpring is seeking a Senior Product Manager to join our Product team and drive the strategy, roadmap, and execution of our global payments capabilities. This role will focus on expanding and optimizing payment method coverage, ensuring a seamless customer experience across regions. The ideal candidate has deep experience with alternative payment methods (APMs), particularly within APAC, and exposure to other key regions such as LATAM. You will collaborate closely with engineering, partnerships, operations, and go-to-market teams to deliver scalable solutions that meet the diverse needs of our global customers.

Responsibilities & Goals:

• Develop and communicate a clear, actionable strategy for global payments, with a focus on local and real-time payment methods (experience in the APAC region, and exposure to other key regions such as LATAM).
• Define, prioritize, and execute the product roadmap, ensuring alignment with company goals and evolving payment market trends.
• Partner closely with engineering, risk, fraud, sales, customer, and marketing teams to drive agile product delivery and robust risk controls.
• Own the payment service provider (PSP) and payment aggregator evaluation and vetting.
• Partner with design to create seamless payment experiences within FastSpring checkouts.
• Monitor global trends and analyze competitor offerings to help maintain a competitive edge.
• Engage with external partners and customers to gather feedback, validate enhancements, and identify new opportunities.
• Ensure all products meet international regulations and security standards (e.g., PCI-DSS, GDPR).
• Define and track key metrics to assess product success and drive continuous improvement.
• Leverage data and customer insights to iterate and enhance product features and the overall customer experience.
  
  

Experience & Qualifications:

• 7 years of product management experience with a focus on global payments including real-time payment methods.
• Proven track record of independently launching and scaling payment products in a fast-paced, global environment.
• Experience with APAC payment methods is required; LATAM experience is a plus. Ideally, the candidate has been directly involved in the development of alternative payment methods in Asia.
• Strong cross-functional collaboration skills, with experience working closely with engineering, risk, fraud, and compliance teams.
• Solid understanding of international payment trends, economics, regulations, and security standards.
• Demonstrated ability to use data analytics tools (e.g., SQL, Looker, or similar) to define, track, and interpret product performance metrics.
• Excellent written and verbal communication skills, able to articulate complex requirements to technical and non-technical stakeholders.
• Customer-focused mindset with a passion for delivering secure and seamless payment experiences.
• High integrity and accountability, especially in managing risk and compliance responsibilities.
  
  

Preferred Qualifications:

• Experience working with API-driven payment platforms or developer-centric products.
• Prior product experience at a payment service provider.
• Familiarity with emerging trends in global payments and new payment technologies.
• Advanced proficiency with product management and collaboration tools (e.g., JIRA, Confluence, Figma).
  
  

Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees.

Estimated Base Pay Range

$155,000—$185,000 USD

About the Company:

FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.