POWERSPORTS SERVICE WRITER

About FASTOYS LLC

FASTOYS LLC is Northwest Montana’s premier dealer for high-performance powersports brands, including Kawasaki, Arctic Cat, Honda, Suzuki, Beta. We pride ourselves on delivering exceptional customer service and technical expertise to outdoor and performance enthusiasts across the region.

Position Overview

We’re looking for an enthusiastic and organized Service Writer to join our team. This key front-line role is responsible for creating service repair orders, communicating with customers, coordinating with technicians, and ensuring a seamless service experience. If you're passionate about powersports, enjoy helping customers, and thrive in a fast-paced environment, this is the job for you.

Key Responsibilities

· Greet customers in a professional and friendly manner

· Accurately write repair orders and service estimates

· Communicate with customers about diagnoses, repairs, and timeframes

· Schedule appointments and manage daily service workflow

· Coordinate between customers, technicians, and parts department

· Open and close repair orders with accurate labor and parts entry

· Keep customers updated throughout the service process

· Maintain service records and support shop efficiency

Qualifications

· Previous experience as a service writer, advisor, or similar role (automotive or powersports)

· Basic technical knowledge of powersports systems

· Excellent communication and customer service skills

· Computer skills (experience with Lightspeed, DX1, or similar software a plus)

· Strong organizational skills and attention to detail

· High school diploma or equivalent

· Valid driver’s license; motorcycle endorsement a plus

Preferred Traits

· Familiarity with Kawasaki, Arctic Cat, Honda, Suzuki, Beta motorcycles/ATVs

· Positive, team-oriented attitude with the ability to multitask

· Desire to learn and grow within the service department

What We Offer

· Competitive pay with bonus potential

· Health and dental benefits

· Paid time off and holiday pay

· Employee discounts on parts, gear, and accessories

· Training opportunities and room for advancement

· A fun, supportive, and fast-paced team environment

Apply Now

Join a dealership where your passion for performance meets professional growth.

How to Apply: Stop by our showroom at 10 Fast Lane, Kalispell, MT with your resume or apply through the FASTOYS Careers Portal

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person

Salary : $50,000 - $70,000