What are the responsibilities and job description for the Part-Time Collections Specialist position at Fastest Labs?
Part-Time Collections Specialist
Fastest Labs
Part-Time | $18 per hour
About the Position
Fastest Labs is looking for an outgoing, dependable professional who can support our drug and alcohol testing operations
When customers need assistance, you will perform drug and alcohol collections, manage documentation, answer questions, and provide the fast, friendly service Fastest Labs is known for.
Primary Responsibilities Laboratory and Customer Service
- Perform drug and alcohol specimen collections in accordance with company procedures.
- Assist with DOT and non-DOT testing services.
- Welcome customers and explain the collection process.
- Verify identification and complete accurate testing documentation.
- Answer incoming calls and respond to basic customer questions.
- Maintain confidentiality and protect sensitive customer information.
- Keep the work environment clean, organized, and professional.
- Follow established safety, quality-control, and chain-of-custody procedures.
- Complete required collector training and certifications.
Ideal Candidate
The strongest candidate will be someone who:
- Is confident starting conversations with people they have not met before.
- Can communicate professionally with customers.
- Is self-motivated and able to remain productive without constant supervision.
- Is dependable, organized, and punctual.
- Maintains a professional appearance and attitude.
- Is comfortable being measured on service quality.
- Is willing to learn regulated drug and alcohol collection procedures.
Previous sales or medical experience is helpful, but personality, professionalism, reliability, and communication skills are especially important.
Qualifications
- High school diploma or equivalent required.
- Previous customer service, retail, hospitality, healthcare experience preferred.
- Valid driver’s license and reliable transportation required.
- Comfortable using computers, mobile applications, email, and basic customer-management systems.
- Ability to follow detailed procedures and maintain accurate records.
- Ability to maintain confidentiality.
- Must be able to successfully complete required training and certifications.
- Must meet all applicable employment and background requirements.
Schedule
- Part-time position.
- Approximately 25–30 hours per week.
- Primarily weekday and daytime hours.
- Schedule may vary based on laboratory coverage and business needs.
Compensation
- $18 per hour, based on experience and qualifications.
- Paid job-specific training and collector certification.
Why Join Fastest Labs?
Fastest Labs provides drug, alcohol, DNA, and background screening services to employers and individuals.
We are known for delivering fast service, professional collections, clean facilities, and a better overall customer experience. This position provides the opportunity to learn the testing and compliance industry.
How to Apply
Please submit your résumé along with a brief explanation of why you would be comfortable performing both laboratory collections.
Fastest Labs is an equal opportunity employer.
Pay: $18.00 per hour
Application Question(s):
- The pay for this position is $18 hour. Are you comfortable with this compensation?
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Beaver, WV 25813 (Required)
Work Location: In person
Salary : $18