What are the responsibilities and job description for the Warehouse Support position at Fastening Solutions?
The Warehouse Support position is a multi-faceted role critical to supporting daily operations, maintaining smooth logistics flow, and ensuring an exceptional customer experience. This role acts as the front-line representative of the company by providing prompt, courteous, and knowledgeable customer service—both in person and via phone/email—while simultaneously managing warehouse functions like receiving, storing, picking, and shipping materials.
Key Responsibilities
Warehouse Logistics & Inventory Control
· Receive, inspect, and process incoming shipments through RF Smart.
· Accurately pull, stage, and prepare outgoing orders.
· Work closely with the warehouse and sales teams to ensure timely and accurate order fulfillment.
· Operate forklifts and other material-handling equipment safely and efficiently.
· Maintain product displays, stock levels, and overall cleanliness and organization of both the counter area and warehouse spaces.
· Assist with inventory control, stock rotation, and restocking shelves.
· Maintain paperwork organization within daily operational processes.
Customer Service
· Greet customers and provide friendly, professional, and business-friendly assistance.
· Ensure all transactions are processed efficiently and accurately
· Handle returns, exchanges, and warranty claims in accordance with company policy.
· Stay up to date on product knowledge, pricing, and promotions.
Operations & Safety
· Demonstrate basic computer proficiency for order processing and recordkeeping.
· Follow detailed instructions and complete assigned tasks efficiently.
· Assist with general maintenance and facility organization as needed.
· Support broader branch operations and perform any additional duties or special projects as requested by FSI management to support company success.
Qualifications:
- Bilingual in English and Spanish, preferred
- High School graduate or equivalent
- Demonstrated experience with warehouse organization and management
- Mechanically inclined
- Strong communications and customer service skills
- Good computer skills; spreadsheet experience, a plus
- Knowledge of pneumatic/air nailing or stapling tools, a plus
- Valid driver’s license and clean driving history
Benefit Package:
· Paid Holidays
· Paid Time Off
Fastening Solutions participates in the E-Verify program for verification of employment eligibility of newly hired employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Pay: From $21.00 per hour
Expected hours: 25.0 per week
Education:
- High school or equivalent (Preferred)
Language:
- English & Spanish (bilingual) (Preferred)
Work Location: In person
Salary : $21