What are the responsibilities and job description for the Sales Associate position at Fasteners, Inc?
Who We Are: We are a proud, family-owned business built on trust, hard work, and a passion for quality tools. With 9 retail locations—and many more on the way—we’ve been serving communities across California, Nevada, and Oregon for years. Our commitment has always been simple: Better Tools, Better Prices. Whether you’re a professional contractor, a weekend DIYer, or somewhere in between, we’re here to help you get the job done right.
We are looking for an energetic, customer-focused Retail Associate to join our team. In this role, you will help create a positive shopping experience by assisting customers, maintaining store presentation, and supporting daily retail operations.
Key Responsibilities
- Greet customers and provide exceptional service throughout their visit
- Assist customers in finding products, answering questions, and making recommendations
- Operate the cash register, process transactions, and handle returns/exchanges
- Maintain a clean, organized sales floor and ensure merchandise is properly stocked
- Monitor inventory levels and assist with receiving and restocking shipments
- Follow company policies, including loss prevention and safety standards
- Work collaboratively with team members to meet sales and service goals
- Stay informed on product features, promotions, and store policies
Qualifications
- Previous retail or customer service experience preferred, but not required
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic math and computer skills
- Positive attitude and willingness to learn
- Ability to stand, walk, and lift items (up to 50 lbs.) during shifts
What We Offer
- Competitive pay and employee discounts
- Paid vacation, employer sponsored insurance benefits, 401K
- Training and development opportunities
- Supportive, team-oriented work environment
Salary : $17 - $18