What are the responsibilities and job description for the Sales Associate position at Fashion Nova?
About Us
Fashion Nova is the world's leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.
Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online– powered by an innovative, social media-first marketing strategy.
Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion
The brand's name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.
Role Overview
The Sales Associate will be responsible for providing outstanding customer service pursuant to company standards, achieving individual sales goals, driving team collaboration, maintaining merchandising standards, and safeguarding company assets.
Must be available to work at least two out of the three weekend days - Friday, Saturday, Sunday - each week, and to work shifts of no less than four hours.
Responsibilities
- Create and foster a culture that ensures the customer centric retail experience
- Maintain an awareness of all promotions, product, and eCommerce advertisements
- Assist in merchandising, display maintenance, and housekeeping
- Process and replenish merchandise displayed within the store
- Instrument price changes within the department
- Operate a computerized point of sale cash register: including the accurate entering of sales information, receiving payment for products, processing credit card transactions, and processing refunds, exchanges, voids and issuing store credits
- Demonstrate a working knowledge of all retail merchandise including price, special product considerations, and location in the brick-and-mortar location
- Perform all merchandise receipt processing, including in the POS system, merchant inspection, tagging, stocking and displays with precision
- Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed to maintain the highest level of visual presentation
- Stylize your personal appearance to represent the brand
- Ability to commute to other brick-and-mortar locations
Role Requirements
- High School Diploma | GED
- The availability to work a flexible schedule to meet the needs of the business
- Excellent communication, verbal, and written skills
- Unparalleled customer service skills
- Able to learn or adapt to technology provided by the company
- Knowledge of administrative aspects of store operations
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
- English, additional language(s) an advantage
Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
NOTICE AT COLLECTION