What are the responsibilities and job description for the Returns Associate 2.2 ( Mon-Fri 1:30pm-10pm) position at FASHION NOVA LLC?
Position Summary:
We are seeking motivated and detail-oriented individuals to join our Returns Department as Entry-Level Warehouse Workers. In this role, you will process product returns accurately and efficiently, support overall warehouse operations, and ensure timely handling of returned merchandise. This position is ideal for someone with a strong work ethic, a focus on quality, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Use warehouse management systems (HighJump) and scanning devices (RF Scanner/Android) to process returns.
Inspect and maintain return processing equipment and report issues to leadership.
Open and close return bins, and process RTS (Return to Sender) items.
Review customer service notes and scan merchandise to ensure accurate return handling.
Input return reasons to issue refunds, flag damaged/final sale items, and maintain confidentiality of customer information.
Maintain a clean and organized work area while adhering to safety protocols.
Provide progress updates to management and adapt to shifting priorities or extended shifts.
Collaborate with team members and supervisors to meet operational goals.
Qualifications:
High School Diploma or GED required.
Previous warehouse or logistics experience preferred, but not required.
Familiarity with warehouse management systems (HighJump) and scanning devices is a plus.
Bilingual (English/Spanish) communication skills are beneficial.
Skills & Competencies:
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Proficiency in basic math, computer, and data entry.
Effective communication and problem-solving abilities.
Ability to read and follow written and verbal instructions.
Physical Requirements:
Ability to stand for 8–12 hours, lift up to 50 lbs, and perform repetitive motions (bending, reaching, twisting).
Comfortable working in a warehouse environment with varying temperatures, loud noises, and moving equipment.
Ability to ascend and descend stairs as needed.
Why Join Us?
This role is essential to keeping our operations running smoothly. We’re looking for safety-conscious, hardworking individuals ready to grow with us. If you’re motivated to contribute to a high-performing team, we want to hear from you.
Apply Today and Start Your Career in Logistics!