What are the responsibilities and job description for the Sales Back Office Engineer position at Farrel Corporation?
Overview
Farrel is seeking a detail-oriented and technically strong Sales Back-Office Engineer to support our commercial operations. This role serves as a critical link between Sales, Engineering, Project Management, and Operations—ensuring accurate quoting, smooth order processing, and successful execution of customer orders.
You’ll play a key role in delivering high-quality proposals, maintaining data accuracy, and supporting complex sales transactions that drive business success.
Key Responsibilities Quoting & Pre-Order Support
- Prepare technical and commercial proposals in collaboration with Sales and engineering teams
- Select and validate equipment solutions based on customer requirements
- Develop quotes using internal systems (e.g., Leegoo)
- Validate pricing, costs, and lead times
- Support custom quotes, special pricing, and deal structuring
Order Management
- Process and validate customer orders in SAP and internal systems
- Ensure order accuracy (pricing, quantities, delivery dates, customer data)
- Generate order confirmations and maintain full documentation traceability
- Identify risks or exceptions and escalate for approvals as needed
Execution & Coordination
- Coordinate with Project Management and Operations for order execution and delivery
- Liaise with Engineering, Purchasing, Finance, and Logistics teams
- Support contract compliance and ensure alignment with company policies
Customer & Internal Support
- Respond to routine customer and sales inquiries related to orders
- Act as a point of escalation for order management issues
- Assist Finance with invoicing readiness and basic billing support
Qualifications
- Bachelor’s degree in Engineering or related technical field preferred
- Experience in sales support, order management, or technical quoting
- Familiarity with ERP systems (SAP preferred) and quoting tools
- Strong analytical and problem-solving skills
- High attention to detail and accuracy
- Strong communication and cross-functional collaboration skills
Why Join Farrel?
- Collaborative, team-oriented environment
- Opportunity to work on complex, high-value engineering solutions
- Exposure to cross-functional global teams
- Career growth within a technically advanced organization
Farrel Corporation is an Equal Opportunity Employer.
Benefits:
- 401(k)
- 401(k) 5% Match
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have educational background in a technical field (Engineering)?
Experience:
- Preparing Technical quotes: 3 years (Preferred)
Ability to Commute:
- Ansonia, CT 06401 (Preferred)
Work Location: In person