What are the responsibilities and job description for the Ocean Export Specialist position at Farnell Freight Forwarders, Inc.?
Company Description
Farnell Freight Forwarders, Inc., established in 1999 and licensed by the Federal Maritime Commission, specializes in providing exceptional freight and shipping services. Strategically located near the I-95 and I-10 interchange, the company operates a 47,000 sq-ft warehouse and a spacious yard. With over 100 years of collective transportation experience and deep expertise in the Bermuda market, the team prides itself on a hands-on, customer-focused approach. Farnell Freight offers a comprehensive range of logistics services, ensuring seamless transportation and reliable cargo tracking. Their state-of-the-art facilities and equipment ensure flexibility and efficiency to meet diverse shipping needs.
Role Description
This is a full-time, on-site role based in Jacksonville, FL, for an Ocean Export Specialist. The role involves managing and preparing export documentation, coordinating and communicating with clients and freight carriers, and ensuring compliance with all relevant regulations. Responsibilities include streamlining export processes, providing excellent customer service, and maintaining accurate records to track shipments.
Essential Functions
- Effective Communication skills to interact with clients, carriers, and internal teams
- Experience in Export and Import-Export operations and processes
- Demonstrated Customer Service abilities with a focus on delivering client satisfaction
- Ability to work in the office (non-remote)
Qualifications
- Proficiency in Export Documentation and a strong understanding of export procedures and regulations
- Strong organizational, problem-solving, and time-management skills
- Proficiency in Windows / Microsoft software applications and documentation tools
- Experience with Hazmat / AES filings / bonded cargo preferred
- High School diploma or GED is preferred
- Bilingual in Spanish is preferred
Benefits
- Generous PTO / Holiday program
- Matching 401k
Additional
The responsibilities associated with this job will change from time to time depending on the Company's business needs. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job but are to describe the general nature of the job.