What are the responsibilities and job description for the Front Desk position at Farmington Family Dental?
Job Summary
We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure smooth daily functions. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced, professional setting.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems efficiently, directing calls accurately and professionally.
- Handle incoming correspondence, emails, and inquiries with clarity and courtesy.
- Maintain organized filing systems, data entry records, and office supplies inventory.
- Support appointment scheduling and calendar management for staff members or departments.
- Assist with clerical tasks such as proofreading documents, preparing reports, and managing office correspondence.
- Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and basic bookkeeping tools like QuickBooks.
- Provide customer support by addressing questions or concerns with professionalism and patience.
- Support office management activities such as organizing files, managing office equipment, and ensuring a tidy workspace.
- Demonstrate excellent phone etiquette while handling inquiries via phone or email with efficiency and professionalism.
Qualifications
- Proven office or clerical experience with strong organizational skills.
- Excellent computer literacy including proficiency in Microsoft Office, Google Workspace, data entry, and basic bookkeeping software such as QuickBooks.
- Strong customer service skills with the ability to communicate clearly in person, over the phone, or via email.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Experience working with multi-line phone systems and managing front desk operations preferred.
- Exceptional time management skills with the ability to prioritize tasks efficiently.
- Attention to detail for proofreading documents and maintaining accurate records.
- Previous experience in medical or dental receptionist roles is a plus but not required.
- Personal assistant or office management experience is advantageous for supporting various administrative functions. Join our team to be the friendly face that keeps our office running smoothly! We value energetic professionals who thrive on organization, excellent communication, and delivering outstanding customer support in a vibrant work environment.
If you are interested in joining our team, please submit your application and then call our office at 5673-756-5760 and ask for Shyan in order to be placed on the hiring event list! :)
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $15