DIRECTOR OF FACILITIES MAINTENANCE

The Director of Facilities Maintenance is responsible for maintaining the entire Club facility, including the physical building structure and all mechanical, electrical, and HVAC systems, in accordance with standards and procedures, preventative maintenance programs, safety practices, budgets, and regulatory requirements. Working in a new, state-of-the-art maintenance facility, the director of facilities maintenance works with the General Manager/CEO and the Club Manager on Club renovation, expansion, and special projects. The director of facilities maintenance is also responsible for ensuring the timely and accurate resolution of property maintenance concerns.

Responsibilities

Operational

• Develop long-range and annual operating plans that support the achievement of the Club master plan and take responsibility for their achievement.
• Manage the department's 5-year capital plan to maintain and align facilities and equipment with the Club’s master plan.
• Develop and manage department, operating, and capital budgets, and collaborate with contracted project managers to lead and manage capital projects, defining project scopes, timelines, budgets, and resource allocation, incorporating forward-facing design and technologies to enhance our facilities.
• Forecast expenses and monitor spending for both maintenance projects and to ensure alignment with financial goals and properties.
• Ensure facilities are compliant with ADA, fire and life safety, and environmental standards and specifications.
• Maintain the outside maintenance agreements, including fire alarms, elevator service, pest control, and waste management.
• Obtain quotes, contracts, plans, and specifications from subcontractors.
• Perform daily onsite inspections of subcontractors for quality control and compliance of work to plans and specifications.
• Establish and conduct a preventative maintenance program of scheduled inspections, repairs, and replacement of electrical and mechanical equipment, systems, and Club facilities.
• Use building automation system to manage planned maintenance, schedule work orders in Facility Dude, and monitor and track facility issues.
• Assist with the inspection and maintenance of corporate housing units as requested by Club Manager.
• Use computerized maintenance management systems (CMMS) to receive, prioritize, and assign work orders to department staff.
• Track time to complete work orders and labor cost to identify and implement work efficiencies and cost savings.
• Collaborate with other departments to identify facility needs, set priorities, and allocate resources accordingly to meet organizational objectives.
• Evaluate existing maintenance and project management processes, identify areas for improvement, and implement best practices to enhance efficiency, effectiveness, and quality of services.
• Oversee the procurement of necessary supplies, equipment, and services to support maintenance operations and projects, negotiating contracts and agreements as needed.
• Participate in routine instructions inspections for the clubhouse, guest rooms, and surrounding buildings.

Management

• Provide leadership to the Facilities Maintenance Department staff.
• Hire, train, supervise, review performance, and make compensation decisions for department staff.
• Manage staff schedules to ensure that Club service standards are met.
• Monitor payroll and time and attendance policy through Paycom.
• Ensure and facilitate staff professional development.
• Ensure that staff maintain appropriate certifications.
• Lead and facilitate department meetings.
• Participate in regular meetings with other Club managers.
• Champion and facilitate teamwork and cooperation between departments.

• Minimum of 5-7 years of progressive experience in facilities maintenance and project collaboration, with at least 3 years in a supervisory or managerial role.
• Proven leadership skills with the ability to effectively motivate and manage a diverse team.
• Strong knowledge of maintenance management systems, preventive maintenance programs, project collaboration methodologies, and best practices in facility maintenance and capital projects.
• Experience with managing and collaborating with contracted project managers is highly beneficial.
• Excellent budgeting, financial analysis, and cost control skills.
• Knowledge of OSHA regulations. federal, state, and local building regulations and codes. and associated training and record-keeping requirements.
• Strong problem-solving and decision-making abilities with attention to detail and accuracy.
• Excellent communication and interpersonal skills, with the ability to interact effectively at all organizational levels and with external stakeholders, including contracted project managers and vendors.
• Proficient in using computerized maintenance management systems (CMMS), collaboration tools, and other relevant software.
• Knowledge of pre-construction activities and permitting (Albemarle County, Virginia, preferred).
• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field is a plus. Equivalent experience in facilities management, project management, or a related field will also be considered.