What are the responsibilities and job description for the Banking Professional - Full Time position at Farmers State Bank?
About Us:
Farmers State Bank is a reputable financial institution dedicated to providing exceptional banking services to our community. We are committed to building long-term relationships with our customers and employees.
The Role:
We are seeking a highly skilled Universal Banker to join our team in the Northwood branch. The ideal candidate will possess excellent communication skills, attention to detail, and a strong commitment to customer service.
Responsibilities:
- Provide exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.
- Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
- Balance cash drawers and reconcile discrepancies.
- Identify and report suspicious activity.
- Participate in cross-selling initiatives to promote bank services.
- Assist with special projects and duties as assigned.
Requirements:
- High School Diploma or equivalent.
- Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Availability to work Monday through Friday during regular bank hours, with rotating Saturday mornings.
- Dependability and ability to work required shifts.
- Professional appearance and behavior at all times.
- Strong customer service skills and ability to work with diverse customers.