What are the responsibilities and job description for the Teller - Part Time position at Farmers Logo 2022?
SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following:
- Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products.
- Participate in bank’s referral program, and utilizes any applicable technology and/or programs to effectively show results
- Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis
- Operate and balance a terminal and cash drawer daily.
- Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal.
- Accept checks for cashing in accordance to FNB check handling procedures
- Participate and successfully complete all required training courses.
- Willingness to be flexible with a strong desire to create a work environment conducive to teamwork.
- Assist with various duties associated with money shipments/orders, etc.
- Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions.
- Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
- Motivation to make outbound sales calls to current and prospective clients.
- Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
- Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
- Accept responsibilities and projects as assigned by a supervisor to add value for Farmers National Bank
- Must be able to work in a team environment, in a positive manner, with coworkers and the public
- Other duties as assigned
EDUCATION and/or EXPERIENCE:
- High School diploma or General Education degree (GED)
- Proven cash handling experience
- Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment.
- Customer service and/or sales experience on any level.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran