What are the responsibilities and job description for the Farmers Insurance - Bilingual Office Manager (Spanish/English) position at Farmers Insurance?
Role Overview:
Farmers Insurance is seeking a bilingual (Spanish/English) Office Manager to lead operations at our retail insurance agency in the Kansas City Metropolitan Area. This leadership role is essential to the agency’s success, overseeing daily operations, managing a dynamic team, maintaining budgets, and ensuring exceptional customer service—especially for our Spanish-speaking clients.
As a key member of our team, you'll play a vital role in improving operational efficiency, enhancing client experience, and supporting our diverse customer base.
Key Responsibilities:
Operations Management: Oversee the daily operations of the agency, ensuring workflows run smoothly and client needs are met.
Bilingual Client Support: Communicate effectively with both English- and Spanish-speaking clients to deliver outstanding service and build long-term relationships.
Team Leadership: Supervise, train, and motivate staff to meet performance goals and deliver top-tier service.
Budget Oversight: Create and manage office budgets, tracking performance and implementing cost-effective strategies.
Problem Solving: Quickly identify and resolve operational challenges to improve efficiency.
Training & Development: Ensure all team members are trained in Farmers Insurance products, procedures, and customer service standards.
Qualifications:
Bilingual – Fluent in English and Spanish (speaking, reading, and writing).
5 years of experience in retail management, office management, or related field.
Proven ability to lead and develop teams in a fast-paced, customer-focused environment.
Strong budgeting and financial management skills.
Commitment to providing exceptional customer service and resolving client concerns efficiently.
Excellent organizational, communication, and problem-solving skills.
Insurance industry experience is a plus, but not required.
Why Join Farmers Insurance?
This is more than just an office management job—it's a chance to make a difference in your community. As a bilingual leader, you'll help bridge communication gaps and ensure that all clients, especially Spanish-speaking families, feel informed, supported, and valued. You’ll also help support local entrepreneurs as part of the Farmers Insurance network.
Ready to Make an Impact?
If you're a skilled bilingual leader ready to take charge of an agency that values community, service, and growth, we’d love to hear from you.
Check us out on Facebook at: https://www.facebook.com/FarmersDistrictHQ
Key words: entrepreneur, sales, coverage, selling, policy, Insurance Salesman, Insurance salesperson, financial services, insurance sales, customer service, financial advisor, Series 6, Series 63, Series 7, Series 65, sales consultant, insurance consultant, sales representative, advisor, consultant, Farmers Insurance, entrepreneurial, insurance agent, insurance agency, sales, account executive, account manager, inside sales, sales manager, insurance sales manager, life insurance sales, life insurance, commercial insurance, property insurance, insurance, insurance sales, life and health insurance, outside sales, outside sales representative, policy, sales, sales executive, salesman, salesperson, sales women, selling underwriter, marketing, sales, entrepreneur, Insurance sales, sales, financial services, customer service, marketing, sales, Farmers Insurance, customer service, lending, cold calling, telemarketer, telemarketing, mortgage, home builder, homes, mutual funds, annuities, mortgage, management, manager, loan officer, lending, Farmers, Insurance sales, customer service, marketing Farmers, coverage, selling, policy, Insurance Salesman, Insurance salesperson, Insurance sales, Kansas City, Liberty, Platte City, St. Joe, Smithville, Kearney, Lawson, Maryville, Gower, Plattsburg, Lathrop, Excelsior Springs, Liberty, Allstate, American Family, State Farm
#farmers #owner #farmerscareers #careers #kcjobs #kcopenings #wearefarmers #farmersfamily #farmersdistrict #Farmersinsurance #insurancejobs #Salesmanager #insurancebook #growwithfarmers #newopenings #linkedinjobs #farmersjobopenings
