Customer Service Representative

Don't wait, take the next step in your career today. Farmers Insurance in Davenport, Iowa, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You'll have the opportunity to grow your knowledge and you'll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $20.00 - $22.00 per hour

Hourly Base Salary Based on Experience

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.

• Process customer policy change requests.
• Schedule appointments for sales staff to meet prospective customers.
• Foster strong relationships with our customers
• Attend training and continuing education courses.
• Maintain knowledge of new products and services.
• Provide exceptional customer service and support.
• Schedule appointments for sales staff to meet prospective customers.