What are the responsibilities and job description for the Customer Service Representative position at Farmers Insurance?
Job Description
Currently looking for an energetic and responsible individual, who has a can-do attitude to join our agency. As a licensed customer service representative you will assist existing and prospective clients with their insurance needs. Take the next step, apply today.
Don’t wait, take the next step in your career today. Farmers Insurance in OXNARD/VENTURA, California, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Benefits
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Advancement Opportunities
Monthly Employee Appreciation Lunch
Ongoing Training Seminars
Hands-On Training
Bonus Opportunities
Paid Holidays
Responsibilities
- Cross-sell for new business to existing clients.
- Be professional in appearance and office decorum.
- Greet clients in a professional manner.
- Validate contact information is current and accurate.
- Always market to prospective clients.
- Set appointments.
Requirements
- Must be highly self-motivated.
- Excellent Communication/interpersonal skills.
- Follow through and exceed current and prospective client expectations.
- Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
- Insurance licensed, or willing to become licensed within 30 days.
Salary : $18 - $28