What are the responsibilities and job description for the Insurance Sales Producer / Licensed Sales Professional (LSP) position at Farmers Insurance-T Kanakrieh Insurance Agency LLC?
Job Overview
Are you looking to grow? So are we! Farmers Insurance-T Kanakrieh Insurance Agency LLC in Murfreesboro, Tennessee, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Producer / LSP. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary Range: $55,000.00 - $75,000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Mon-Fri ScheduleCareer Growth Opportunities
Hands on Training
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Create relationships from a cold start.
- Be a fantastic presenter.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Must have ability to multi-task.
- Prior Sales Experience.
- Must be awesome at opening doors and getting appointments from a cold start.
- Must be highly self-motivated.
- Professional phone etiquette.
- Career minded vision.
- Follow through and exceed current and prospective client expectations.
- Excellent Spelling and Grammar skills.
- Exceptional Business Writing and Editing Skills.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Display leadership competencies, including ability to delegate, engage, and inspire others.
- Minimum education: Associate's degree in Business.
- Strong work ethic and leadership skills.
- Successful sales background.
- Minimum 3-5 years prior sales experience is preferred.
- Strong communication skills, both oral and written.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Responsibilities
- Meet new business production goals and objectives as established.
- Develop insurance quotes, make sales presentations, and close sales.
- Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers and follow-up.
- Complete Evidence of Insurance requests.
- Develop new Financial Services opportunities.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Share training and education knowledge and expertise with team members.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products and services.
- Prospecting and generating new business through leads & referral sources.
- Generating insurance quotes.
- Provide exceptional customer service and support.
- Be outstanding at relationship building.
- Develop and maintain client relationships.
- Maintains inventory of office supplies and forms - places orders weekly.
- Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
- Cold call, direct email and perform other lead generation activities.
- Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
- Informs customers of promotions and new or upgraded products using prepared scripts.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Maintains phone time or sales quotas as determined by management.
- Schedule appointments for sales staff to meet prospective customers.
- Contact businesses and private individuals by telephone to promote products, services and/or referral programs.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Grow sales revenue by utilizing phone, email and potential client lists.
- Provides on-going support to insurance clients as needed.
- Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
- Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
- Provide customers with additional information about new products and services.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Work independently and as part of a team.
- Stay up-to-date on industry market trends and best practices.
- Assess and identify the wants and needs of your customer(s) over the phone.
- Attend industry events to network and build relationships.
- Develop and implement new marketing and sales strategies.
- Participate in regular team meetings and brainstorming sessions.
- Attend training and continuing education courses.
- Handle customer renewals.
Salary : $55,000 - $75,000