What are the responsibilities and job description for the Commercial Insurance Service & Sales Representative position at Farmers Insurance- Khasim Agency?
Job Description
Top-performing Farmers Insurance agency in Escondido is hiring a licensed Commercial Insurance CSR / Sales Support team member. This hybrid role is ideal for someone who is highly organized, strong with applications and follow-up, and comfortable helping turn interested prospects into new business.
You will support both existing commercial clients and new business opportunities by helping with renewals, endorsements, underwriting follow-up, applications, documentation collection, and client communication. This is a great fit for someone who enjoys working with business owners, stays on top of details, and is comfortable supporting sales without needing to be a full-time producer.
This is a stable, full-time W-2 position with a consistent Monday through Friday schedule, no weekends, and a professional agency environment. Commercial insurance experience is strongly preferred, but we will consider licensed candidates with solid agency experience, strong follow-through, and the ability to learn quickly.
Benefits
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Service existing commercial clients and handle policy changes, endorsements, certificates, and renewal support
Follow up with prospects and clients to collect underwriting items such as loss runs, driver lists, payroll, revenue, leases, COIs, and vehicle schedules
Complete commercial insurance applications accurately and submit packages to carriers for review
Communicate with underwriters regarding questions, revisions, approvals, and binding
Stay on top of renewals, remarketing opportunities, and account follow-up
Answer billing, coverage, and renewal questions in a professional and timely manner
Maintain accurate documentation and activity notes
Support agency retention and growth goals by helping move warm opportunities from quote to bind
Requirements
Required:
Active California Property and Casualty license
Strong attention to detail and ability to handle applications, documentation, and follow-up accurately
Strong communication skills and professional phone presence
Ability to manage multiple tasks, accounts, and deadlines
Reliable, organized, coachable, and team-oriented
Comfort working in a full-time in-office role
Preferred:
Commercial insurance experience
Experience with renewals, endorsements, submissions, and underwriting follow-up
Prior agency or broker experience
Sales experience or comfort helping move warm prospects through the process
Salary : $30