What are the responsibilities and job description for the Customer Service Rep. position at Farmers Insurance in the Pointes?
Company Description
Looking for a new career or a great internship to build your resume ? Look to Farmers and the Hoag Agency
The ideal candidate is a self-starter, and exhibits excellent interpersonal skills to handle client’s needs – in person or over the phone. Attention to detail, follow-through and eagerness to market our products are very important in handling daily activities around the office. Good organizational skills and an ability to prioritize are a must. This position has the potential to develop into a rewarding career in insurance, with unlimited possibilities. Pay is based on experience.
What The Hoag Agency Offers?
- Unlimited potential and growth
- Great resume building internship for a college student. (We will work with you to get college credits from your university)
- Paid Training and Licensing
- Flexible schedule
- Competitive pay for experienced candidates, especially those already holding an insurance license
Founded in 1928, Farmer's Group, Inc. has grown into the country's third largest home and auto insurance carrier as well as a top specialty product carrier in the United States! Recognized by Corporate Exchange USA & Training Magazine as the #1 Corporate Training Program in America, we're proud to produce some of the finest Agents in the industry.
Job Description
- Determine client requirements and expectations in order to help the client identify specific products and solutions
- Cross-sell/up-sell products to existing clients
- Keep records of client interactions and transactions
- Assist in annual review process by contacting clients and preparing
personalized customer coverage recommendations based on clients' needs - General customer service duties
Qualifications
- Become licensed in Property & Casualty Insurance
- Confirmed High School Diploma or GED Certificate
- Attention to Detail/Organization
- Strong written/verbal communication skills
- Basic PC skills
- Strong analytical capability
- Conflict resolution skills
Additional Information
All your information will be kept confidential according to EEO guidelines.