What are the responsibilities and job description for the Customer Service and Sales Representative position at Farmers Insurance- Gricelda Huerta Agency?
Were seeking an ambitious, hardworking and friendly Customer Service and Sales Representative to be part of our growing team! Our Agency prides themselves in providing top level customer service. This position will be responsible for assisting through administrative and customer support tasks.
Benefits
Hourly Base Salary Bonus Opportunities
Mon-Fri Schedule
Evenings Off
Health Insurance
Paid Time Off (PTO)
Career Growth Opportunities
Flexible Schedule
Retirement Plan
Responsibilities
- Assist with inbound customer calls
- Assist clients to resolve general service inquiries as needed
- Follow-up with existing and potential clients
- Review billing questions with clients
- Perform other duties as assigned
Requirements
We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service. The ideal candidate will:
- Bilingual in Spanish is preferred
- Must be able to get P&C (Property & Casualty) Licensed
- Have a high-energy, positive approach
- Be able to meet individual performance metrics goals
- Successfully juggle multiple priorities at any given time
- Possess outstanding written and verbal communication skills
- Understand basic product, billing and processing guidelines
- Accept feedback when offered and works well with others
- Maintain positive and upbeat written and verbal communication
- Research and identify timely solutions to client-related problems
- Have solid computer skills with knowledge of Windows and Microsoft Office
Salary : $19 - $22