What are the responsibilities and job description for the Customer Relations Associate and Sales Support-Chinese Require position at FARMERS INSURANCE AGENCY?
Summary:
We are a leading, well-established Farmers Insurance Agency in San Gabriel looking for a full-time or part-time receptionist/administrative/sales assistant to join our team. The ideal candidate will be responsible for maintaining a professional service to clients as well as answering phones, providing customer service, supporting our team of managers and employees, and assisting in daily office needs. We are a looking for an energetic individuals who enjoy communicating with people. With the company's respected reputation, you will have many opportunities for growth, additional bonuses, and knowledge in the ever-changing insurance industry.
Requirements:
- Excellent written and verbal communication skills
- Bilingual in English and Mandarin
- Proficient computer skills and ability to operate general office equipment
- Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
- Customer relations and sales support
- Ability to multi-task, prioritize, and manage time effectively
Responsibilities:
- Answer phone calls and direct callers to the appropriate party
- Maintain a positive, empathetic and professional attitude toward customers at all times.
- Perform other administrative support tasks, including updating and sorting files, drafting and proofreading correspondence.
Benefits:
- Paid leaves
- Health insurance*
- Pension*
- Bonus opportunities
Job Types: Full-time, Part-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Office work : 1 year (Preferred)
Language:
- English (Required)
- Chinese (Required)
License/Certification:
- Property & Casualty License (Preferred)
Work Location: In person
Salary : $19 - $24