Office Assistant

Job Title: Office Assistant
Department: Lamont
Reports To: Lamont Location Manager
FLSA Status: Non-exempt
Safety Sensitive: No
Date: April 2024

SUMMARY
This position is responsible for maintaining records of financial transactions for the Cooperative. Portrays positive company
image through effective communication, teamwork, and outstanding customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Provides accounting and administrative support by balancing daily deposits, cash box, and setting up new customer accounts;

Operates scale and enters scale tickets as necessary;

Assists customers with products and makes sales tickets;

Compiles and sorts documents, such as invoices, substantiating business transactions;

Creates purchase orders for branch purchases;

Reconciles inventory on monthly variance reports;

Answers phone and insures that customers receive appropriate answers to their questions;

Displays computer competency in data entry of accounts data;

Prepares analysis of accounts, as required;

Verifies and posts details of business transactions; such as charges, discounts, and payments to customer accounts, and may
file paperwork for these transactions;

Codes data for input to financial data processing system according to company procedures;

Assists with maintaining record of CardTrol daily fuel sales;

Provides excellent customer service by managing difficult or emotional situations; responding promptly to customer needs,
resolving questions, complaints and concerns immediately and meeting commitments;

Effectively communicates by verbal and written means with customers, employees, and management;

Maintains and promotes safety awareness; follows safety policies, procedures, and reporting requirements;

Complies with all state and federal laws, codes, and regulations;

Keeps facilities and work area neat, clean and organized;

Present a clean and professional appearance;

Employee is required to perform all other duties as directed by supervisor.

SUPERVISORY RESPONSIBILITIES
This position supervises part-time summer employees as needed and carries out supervisory responsibilities in accordance
with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and
directing work; addressing complaints and resolving problems.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications,
demands and environments described below are representative of those an employee encounters while performing the
essential functions of this job. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Farmers Grain Company is an EOE/ADA Employer.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or
equivalent combination of education and experience.

COMPUTER SKILLS
Proficient computer operation skills including working knowledge of accounting software; the Internet; and Microsoft Office
software. Experience with AgTrax is preferred.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write
routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,
circumference, and volume.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to
deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS
While performing the duties of this Job, the employee is frequently required to use hands to finger, handle, or feel; reach
with hands and arms; talk or hear; taste or smell; stand; walk; sit and climb or balance. The employee is occasionally required
to stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 25 pounds and occasionally lift and/or
move over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral
vision, depth perception and ability to adjust focus. Employee must understand and implement all related safety policies,
procedures and programs for prevention and protection while performing job duties in various work environments.

WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving
mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions;
extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually
moderate. Employee must understand and implement all related safety policies, procedures and programs for prevention
and protection while performing job duties in various work environments.

DISCLAIMER
This Job Description indicates the general nature and level of work expected. It is not designed to cover every activity, duty
or responsibility required of the employee. I agree that I can perform the job described as stated above and am able to work
in these conditions. This job description in no way alters employment-at-will and is not a guarantee of employment now or
in the future.

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Signature Date