What are the responsibilities and job description for the Office Administrator position at FARMERS CO-OPERATIVE SOCIETY?
Overall Job Function:
The Administrative Assistant is responsible for assisting with the execution of FCS processes and supporting the team to maintain a cohesive office environment, all while striving to meet the demands of the employees and customers in a professional and timely manner. This individual will support all divisions within the company.
Essential Job Functions:
Establish and complete daily, weekly, and monthly office procedures.
Have knowledge of or be willing to learn the FCS computer systems and Microsoft office.
Complete and manage all record keeping of sales, purchases, and accounts receivables.
Communicate effectively with customers and staff to manage and assist with questions.
Completes office bookkeeping responsibilities, feed orders and/or grain settlements in a timely and accurate manner.
Take calls from customers and directs calls as needed to field employees, manager, feed mill, grain, etc.
Assist customers with various needs, such as counter sales, questions, complaints, and solutions.
Assist in counting, measuring, and documenting of inventory items, identify and document discrepancies
Prepare needed documents, supports drivers – reports problems to location manager.
Operate scale and completes all related paperwork for scale traffic / grain recording.
Assist in other areas of location if needed or asked – other duties as assigned.
Secondary Responsibilities:
Team-orientated and willing to support all members of the team.
Proactive approach to all situations.
Strong people skills.
Knowledgeable with company software and software support.
Ability to manage stressful situations professionally.
Competencies:
Must have a customer-first mindset.
Supports a consistent professional image of the company.
Observes safety policy and procedure as an absolute.
Manages stress effectively and reacts calmly under pressure.
Work ethic of the highest integrity.
Commitment to dependability and willingness to work to meet goals and deadlines.
Effectively solve problems.
Qualifications:
High school diploma or GED.
Prefer experience with customer service / data entry or related field.
Benefits:
- 401k Company matches 50% up to 10%
- Vacation & Paid Holidays after 30 days of employment
- Company bonus incentive
- Excellent health insurance plans
- Dental & Vision available
- Short & Long Term Disability provided at no cost to you
- Life Insurance
- Identity Theft Insurance
- Accident Insurance
- Clothing Allowance
- 10% Discount on purchases at the How-To Building Center
*FCS job descriptions are a representation of a job requirements knowledge, skills and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.