What are the responsibilities and job description for the Coffee & Tea Brewing Equipment Installation and Maintenance Technician position at Farmer Bros. USA?
Keep Beverage Programs FlowingFarmer Brothers’ Revive Service & Restoration team ensures coffee and tea equipment is installed correctly, maintained proactively, and restored quickly when issues arise. If you take pride in precise workmanship, clear communication, and reliable follow-through, this role is for you.Role SnapshotHands-on field work installing, repairing, removing, and commissioning beverage dispensing systems.Balanced mix of preventive maintenance, surveys, new installs, and urgent service calls.Ownership of documentation, including detailed call notes, invoice completeness, and required customer signatures.Van stock and parts stewardship following replenishment standards.Collaboration on installation planning, scheduling, and execution.Consistent customer updates and timely feedback to management and cross-functional teams.Adherence to service level agreements (SLAs) and effective task prioritization.Schedule & TravelCore hours: Monday–Friday, 7:30 AM – 4:30 PMOn-call rotation: after-hours and weekendsCoverage area: Approximately 100-mile driving radius; occasional regional travelRequired QualificationsHigh school diploma or equivalent.Minimum 3 years of mechanical/technical experience.Valid driver’s license; clean driving record.Ability to lift up to 60 lbs frequently and travel within a 100 mile radius.Proven troubleshooting and diagnostic skills for electromechanical equipment.Preferred BackgroundFoodservice industry experience.Knowledge of electrical, plumbing, HVAC, and use of a multimeter/tech meters.Success TraitsProfessional communication, written and verbal; customer-first mindset.Alignment with business goals; proactive identification of issues and opportunities.Applies new knowledge quickly; aware of personal impact on others.Active listener; effective collaborator across teams and with customers.Builds rapport and trust; seeks opportunities to expand customer relationships.Sound business judgment; decisive under pressure.Self-directed with minimal supervision while contributing to team results.Join a team that takes pride in delivering consistent, reliable beverage experiences—one service call at a time.
Salary : $25 - $27