What are the responsibilities and job description for the Beverage Dispensing Systems Installation & Repair Specialist position at Farmer Bros. USA?
Do you thrive on field diagnostics and customer interactions?
Join Farmer Brothers’ Revive™ Service & Restoration team and keep coffee and tea brewing systems performing at their best.
Role focus- Install, repair, and remove commercial coffee and beverage dispensing equipment across a defined territory.
- Tackle scheduled PMs, site surveys, and urgent service calls—often on the same day.
- Participate in a rotating on-call schedule for after-hours and weekend coverage.
- Manage spare parts inventory and reorder within replenishment guidelines.
- Complete flawless documentation: call closures, work details, accurate invoices, and customer signatures.
- Plan and execute installation projects in partnership with the team.
- Communicate clearly with customers and internal partners; relay field insights and requests.
- Honor SLAs and juggle priorities to meet commitments.
- Monday–Friday, 8:00 a.m.–4:30 p.m.
- On-call required, including weekends.
- Drive primarily within a 100-mile radius; occasional regional travel may be required.
- High school diploma or GED.
- 3 years of mechanical/technical experience.
- Valid driver’s license with a clean driving record.
- Able to travel within a 100 mile radius and lift up to 60 lbs frequently.
- Foodservice equipment exposure.
- Electrical, plumbing, HVAC, and/or metering/test instrument experience.
- Customer service mindset with strong oral and written communication.
- Independent, organized, and decisive; collaborates well when needed.
- Fast problem identification; applies new knowledge quickly.
- Builds rapport and long-term customer relationships; supports business goals and growth.
- We practice pay transparency. Base pay varies by experience and qualifications.
- Location-based adjustments apply; higher-cost markets may include a geographic premium informed by local data.
- If applicable, your specific salary will be discussed during hiring and aligned to your work location.
- Benefits may include health insurance, retirement plans, and paid time off.
- PTO provided meets or exceeds applicable state and local leave requirements.
- For details on compensation, including geographic adjustments, contact Farmer Brothers HR.
Equal Opportunity Employer / Veterans / Disabled
What you’re great at- Mechanical Troubleshooting Skills
- Commercial Electrical Expertise
- Equipment/Parts Counter Sales
- HVAC Maintenance
- Service
- Maintenance and Repair Skills
- Field Service Readiness
- Equipment Diagnostics & Troubleshooting
- Low Voltage Cabling Installation
- Equipment Installation & Wiring
- Machine Safety Inspections
This job posting remains open until the position is filled or removed. The deadline has not passed unless explicitly stated otherwise.
Salary : $23 - $27