AUTO/TOOLS Department Head

Reports to: Store Manager, Assistant Manager or Supervisor on Duty
Classification: Non-Exempt / Hourly FULL-TIME

To provide the best customer service and maximize sales through efficient execution of Company procedures and to uphold the Gold Standards

• Helping customers with special order requests and locating merchandise. Informing customers of product knowledge that may be helpful and greet every customer within ten feet.

• Verifying proper product rotation and basic stocking of merchandise in multiple departments.

• Must have basic knowledge of Farm & Home web-based Intranet and the Outfitter.

• Removing damaged merchandise from floor as needed. Review and correct outages and overstocks to supply proper inventory levels.

• Follows company guidelines for department merchandising and setting store ads and sale signage.

• Identify and display of new items at their designated location in department with Management approval.

• Demonstrates strong merchandising presentation skills for in-aisles, end caps and displays.

• Ensuring a safe and clean work environment, while following loss prevention and safety procedures. Regular Area Safety checks.

• Attending store and job-related meetings along with reviewing the F&H Weekly Update that is distributed to each store every Monday.

• Professionally communicating with Customers, Management, and all store employees.

• Follows all applicable Company, local, state and federal guidelines.

• Assists with price changes, markdowns & labeling of merchandise.

• Operates cash registers and assists with customer carry outs.

• Must be able to work evenings, weekends and holidays.

• Maintain and control organized stock room area.

• Completing the required on-line Job Training available on our Outfitters website.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing all day. The employee must frequently lift and/or move items up to 50 pounds occasionally engaging in assisted lifting over 50 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.