Demo

Courtesy Clerk

Farm Fresh
Richmond, VA Part Time
POSTED ON 10/21/2026
AVAILABLE BEFORE 2/18/2027

The Courtesy Clerk is responsible for providing excellent customer service while assisting with a variety of tasks in the store. This role involves helping customers with their purchases, maintaining a clean and organized shopping environment, and supporting store operations.

Key Responsibilities:

  • Customer Service:
  • Greet and assist customers in a friendly and professional manner.
  • Answer customer questions and provide information about store products, services, and promotions.
  • Help customers load groceries into their carts or vehicles as needed.
  • Bagging and Carrying Groceries:
  • Efficiently bag groceries, ensuring products are handled with care.
  • Carry out groceries to customers’ vehicles, if requested, while maintaining a positive and helpful attitude.
  • Cart Management:
  • Collect and organize shopping carts in the parking lot and return them to the store.
  • Ensure carts are clean, free of debris, and safely stored.
  • Store Maintenance:
  • Keep store aisles, bathrooms, entrance, and parking lot clean and organized.
  • Assist with restocking shelves or cleaning spills as directed by management.
  • Maintain proper signage and displays to enhance store cleanliness and visual appeal.
  • Store Assistance:
  • Assist cashiers by helping to bag items and direct customers to checkout lines.
  • Perform various other duties as assigned by store leadership, including maintaining store appearance (including bathrooms and front of store) and assisting in special projects like reshop.

Skills and Qualifications:

  • Customer Service Skills: A friendly, approachable demeanor and a commitment to providing excellent service.
  • Physical Stamina: Ability to stand for extended periods, lift and carry groceries, and manage carts in the parking lot.
  • Communication Skills: Ability to interact effectively with customers, co-workers, and management.
  • Attention to Detail: Ability to handle groceries with care and maintain the cleanliness of the store, including bathrooms.
  • Team Player: Works collaboratively with fellow employees to meet the needs of the store and customers.
  • Flexibility: Ability to adapt to changing store needs and work different shifts, including evenings, weekends, and holidays.

Preferred Qualifications:

  • Previous customer service or retail experience is a plus but not required.
  • Basic knowledge of grocery store operations.

Physical Requirements:

  • Frequent walking, standing, bending, and lifting up to 25 pounds.
  • Ability to push carts and handle groceries effectively.

Working Conditions:

  • The position requires working in a grocery store environment (bathrooms included), including indoor and outdoor settings (parking lot).
  • Fast-paced work with the need for multitasking.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

  • Employee discount

Work Location: In person

Benefits:

Employee Discounts, 401K Plan

Salary : $14

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