Demo

Billing Associate

Farm Bureau Health Plans
Columbia, TN Full Time
POSTED ON 9/4/2026
AVAILABLE BEFORE 10/31/2026

BASIC FUNCTION

The Billing Associate supports the efforts of the Billing Department by accurately sorting incoming correspondence, scanning, indexing, verifying daily files sent to print vendors and responding timely to requests from members and county representatives.

REPORTS TO

Billing Manager

GENERAL RESPONSIBILITIES

The Billing Associate is responsible for the accurately invoicing, collecting and maintaining member’s eligibility and personal information. In addition, the Billing Associate is responsible for the following:

· Accurately generate and review invoices on a monthly or quarterly billing cycle

· Process billing-related forms, including:

· Bank draft authorizations

· Change requests

· Cancellation forms

· Maintain and update member demographic and eligibility information

· Respond to member inquiries regarding billing issues

· Assist with monthly bank draft and quarterly reconciliation

· Review daily, weekly, and monthly reports using systems such as BI Launchpad or CMOD

· Review and approve daily default files

· Coordinate printing and mailing of invoices

· Processing special drafts and refunds

· Testing upgrades to facets

· Assist in training new hires

· Support special projects and additional tasks as assigned

QUALIFICATIONS

Education: High School Diploma or Equivalent.

Work Experience: 1 years’ experience in accounts receivable, billing, or collections is preferred.

Skills/Competencies: A successful candidate for the Billing Associate position will possess the following skills and/or competencies:

· Accountability – Demonstrates a consistent level of performance; strives to maintain a steady level of productivity; meets deadlines in daily responsibilities and special projects without sacrificing the quality of work. Ability to work independently, adapt quickly and think critically

· Teamwork/Collaboration – Readily assists co-workers; responds to others in a friendly and cooperative manner, especially in times of increased activity or short staffing situations

· Prudent Resource Use & Management – Contributes to efficiency through the wise use of both human and material resources. Strong organizational and time management skills

· Skills in MS Word, Outlook, and Excel

Pay: $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: In person

Salary : $18

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