What are the responsibilities and job description for the Temporary Underwriting Customer Service Rep position at Farm Bureau Financial Services?
Do you pay great attention to detail and have strong communication skills? Are you a go-getter with high initiative and a positive attitude? If so, this Temporary Underwriting Customer Service Representative opportunity could be a great fit for you!
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Temporary Underwriting Customer Service Representative, you will provide quality service for the Kansas Business Unit through prompt assistance and processing of personal lines underwriting tasks. You will assist our queue of coverage, rating and billing processes on accounts through workflow, phone and e-mail. You will also assist in monitoring the shared e-mail box. Flexibility is key, as you may have other duties and projects as assigned.
What It Takes To Join Our Team
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Temporary Underwriting Customer Service Representative, you will provide quality service for the Kansas Business Unit through prompt assistance and processing of personal lines underwriting tasks. You will assist our queue of coverage, rating and billing processes on accounts through workflow, phone and e-mail. You will also assist in monitoring the shared e-mail box. Flexibility is key, as you may have other duties and projects as assigned.
What It Takes To Join Our Team
- High school diploma or equivalent plus two years relevant experience required. Past insurance experience is preferred.
- Good analytical, problem-solving and attention to details skills required.
- Exceptional customer service skills, including verbal and written communication skills.
- Must have basic math skills and ability to learn basic knowledge of insurance products.
- Ability to work under pressure and shift priorities to organize and process work with limited supervision under tight deadlines.
- Strong computer skills are required to quickly learn our multiple systems, with the ability to navigate in and toggle between multiple systems and applications is required.
- Ability to work in-person from our office in Manhattan Kansas.
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.