What are the responsibilities and job description for the Communications & Member Engagement Manager position at Fargo-Moorhead Area Association of Realtors?
FM REALTORS® is seeking a creative, organized, and detail-oriented Communications & Member Engagement Manager to join our team.
The Communications & Member Engagement Manager plays an important role in developing and delivering communications that keep our members informed, connected, and engaged. This position is responsible for creating content, managing digital communications, supporting member engagement efforts, and helping promote association programs and events.
The ideal candidate enjoys creating content, working with people, managing projects, and contributing to a collaborative team environment.
Responsibilities
- Create, prepare, and distribute communications and marketing materials for association events, programs, and initiatives
- Write and distribute the FM REALTORS® Weekly Update email to members
- Create, schedule, and manage content for social media platforms
- Develop and implement an annual Communications Plan in collaboration with staff, committees, and leadership
- Maintain accurate and engaging website content
- Draft member communications, announcements, and correspondence
- Serve as staff liaison for assigned committees, including attending meetings, recording minutes, and providing support
- Assist with leadership training and member engagement initiatives
- Support event communications, registration, attendee check-in, and event logistics as needed
- Collaborate with staff to respond to member needs and provide excellent service
- Provide backup support for general office operations as needed
- Perform other duties as assigned
Qualifications
- Associate degree or equivalent related experience preferred
- Strong written and verbal communication skills
- Excellent proofreading and editing skills
- Professional and courteous interpersonal skills
- Strong attention to detail and ability to meet deadlines
- Excellent organizational and time management skills
- Ability to manage multiple priorities and work independently
- Proficiency with Microsoft Office programs, Canva, and social media platforms
- Dependable, adaptable, and committed to providing outstanding customer service
The Ideal Candidate
You are someone who enjoys writing, creating engaging communications, and finding effective ways to connect with an audience. You are organized, creative, and able to balance both communication projects and day-to-day member support. You enjoy working with people and being part of a team that makes a difference for its members.
About FM REALTORS®
FM REALTORS® is a professional membership organization serving approximately 1,000 real estate professionals in the Fargo-Moorhead area. We provide advocacy, education, resources, and services that support our members and the real estate industry.
Compensation & Benefits
FM REALTORS® offers competitive compensation based on qualifications and experience, along with a comprehensive benefits package.
This position is M-F, working in a small office, located in Fargo.
If you are passionate about communications and enjoy creating content that informs and connects people, we would love to hear from you.
Work Location: In person