Catering & Event Sales Coordinator

Position Mission: The Sales & Hospitality Architect

At Faranda’s, we create community through food and hospitality. The Catering & Event

Sales Coordinator serves as the proactive engine of our growth - a high-level hybrid of a

salesperson seeking new opportunities and a hospitality professional dedicated to

providing every client with total peace of mind.

This role owns the relationship and the vision with the customer, acting as the primary

architect who bridges the gap between the client’s dream and the staff’s execution. The

coordinator is responsible for translating that vision into the precise data the kitchen and

service teams need to perform at an elite level. By successfully managing the

relationships from the initial tour through the post-event follow-up, this position serves

as the Face of Faranda’s and is the primary driver in growing our loyal, repeat customer

base.

Responsibilities

1) Sales Pipeline & Client Acquisition: Respond to all inquiries (walk-in, email,

and phone) and execute the 45-day outreach and prospecting system to

generate qualified leads and opportunities.

2) Event Consulting & Design: Lead the client intake and menu selection process,

confirming all event details including floor plans, timelines, and mealtimes.

3) BEO & Financial Accuracy: Create complete and accurate Banquet Event

Orders (BEOs) and invoices; record payments and ensure all financial

transactions are documented in company software.

4) Service Handoff & Event Transition: Ensure a smooth transition of event

details to the event team or catering delivery team, including on-site greetings

when required to assure the host that every detail is prepared as promised.

5) Relationship Stewardship: Own the post-event follow-up, including thank-you

communications and "Next Date" re-bookings to drive repeat business and

referrals.

Qualifications

Job Requirements & Core Values

To be successful at Faranda’s, you must demonstrate our core values in every

interaction:

1) Humble: Be willing to help and serve others, embracing new ideas and feedback with a

grateful and appreciative spirit.

2) Hard Working: Be determined and dependable, with a commitment to getting

the job done efficiently and tenaciously.

3) Pride in Work: Be committed to delivering a high-quality product by paying

consistent attention to every detail in our food, facilities, and service.

4) Positive Attitude: Approach work with an upbeat and optimistic mindset, finding

ways to have fun and enjoy the process while serving our guests and each other.

5) Helpful: Embrace Cooperation & Team Work. Be willing to assist a co-worker or

a customer to ensure a successful outcome for everyone involved.

Benefits

Simple IRA with matching

Paid Vacation

Dining Perks