Mentor Mentee Specialist

The Company:

Faraday Future is a California-based technology company focused on the design, engineering, and development of intelligent, connected electric vehicles and related artificial intelligence–enabled technologies.

Founded in 2014, the Company's mission is to disrupt the automotive and technology industries by creating user-centric, technology-first experiences. The Company, together with its controlled subsidiaries, operates across multiple technology-driven areas, including AI electric vehicles, robotics, and its crypto business (AIXC), all under its upgraded Global EAI Industry Bridge Strategy, marking the beginning of a new chapter in AI mobility and Web3 integration. The Company aims to leverage the latest technologies and world's best talent to realize exciting new possibilities across all of these lines. Faraday Future's automotive business exemplifies its vision for luxury, innovation, and performance, while its FX strategy aims to introduce mass production models equipped with state-of-the-art luxury technology derived from the FF brand, targeted towards a broader market with middle-to-low price range offerings. FF is committed to redefining mobility through AI innovation. Join us in shaping the future of intelligent transportation and technology by creating something new, something connected, and something with a true global impact.

Your Role:

The Mentor Mentee Specialist is responsible for the day-to-day operations and management of the Mentor-Mentee Program while also serving as a key contributor to delivering a premium, user-centric sales experience.

This role combines program operations, sales team enablement, and customer experience excellence—ensuring smooth onboarding, structured team management, accurate sales tracking, and high-quality engagement throughout the purchasing journey.

Key Responsibilities:

• Manage daily operations of the Mentor-Mentee Program Oversee the day-to-day execution of the Mentor-Mentee Program, ensuring all activities run smoothly, program guidelines are followed, and operational standards are consistently maintained across all participants.
• Lead onboarding with supply chain team Coordinate closely with supply chain team to onboard new mentors and mentees, ensuring timely activation, proper system setup, and readiness for participation in the sales program.
• Manage team hierarchy and system inputs Maintain and manage sales team structures, including team ID allocation, hierarchy updates, and accurate data entry in internal systems to ensure organizational clarity and data integrity.
• Track sales data and coordinate with product teams Monitor and manage sales performance data across teams, working with product and development teams to ensure system accuracy, reporting functionality, and data visibility.
• Manage commission validation and payouts Validate sales performance and commission calculations, and coordinate with finance to ensure accurate, transparent, and timely commission payouts in accordance with program rules.
• Deliver premium customer experience support Support sales teams in delivering a seamless and high-quality customer experience throughout the purchasing journey, ensuring alignment with FF's premium brand standards.
• Collaborate cross-functionally across departments Act as a central coordination point across sales, finance, supply chain, and product teams to ensure alignment, efficient execution, and smooth communication.
• Continuously optimize processes Identify operational gaps and inefficiencies, and proactively implement improvements to enhance program scalability, execution efficiency, and overall performance.
  
  

Basic Qualifications:

• Bachelor's degree or equivalent experience
• 1–3 years of experience in sales operations, sales, or related roles
• Experience in automotive, robotics, insurance brokerage, or luxury industries preferred
• Strong customer service and relationship management skills
• Strong coordination and execution ability
• CRM and MS Office proficiency
• AI related experience or system design project experience will be plus
• Valid driver's license
• Ability to travel and work weekends
  
  

Preferred Qualifications:

• EV or premium sales experience
• Experience with structured sales programs
• Commission and performance tracking experience
• Chinese language skills preferred
• Strong communication and ownership mindset
  
  

Salary Range:

($72,000-$75,000 DOE), plus benefits and incentive plans

Perks Benefits

• Healthcare dental vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code relaxed work environment
  
  

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.