Inside Sales Representative

Reports To: Sales Manager / Vice President of Business Development

Location: Anchorage, Alaska

Company: Far North Supply, Inc.

For over 40 years, Far North Supply has been Alaska’s trusted procurement and supply-chain partner, serving a variety of resource development companies and individuals, including oil & gas companies, mining operations, remote villages, governmental agencies, and heavy construction firms. Our mission is to deliver any and all products our clients need, with the speed, reliability, and expertise required to succeed in Alaska’s unique environment.

The Inside Sales Representative is responsible for building strong client relationships, responding to RFQs, securing profitable orders, and driving new business opportunities. This role requires a proactive, accountable, and service-minded professional who thrives on results, teamwork, and delivering exceptional client experiences.

• Act as the first point of contact for assigned accounts, acknowledging RFQs and inquiries same-day.
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• Build and maintain strong client relationships, and expand wallet share.

Communicate clearly on quotes, orders, backorders, and any client issues with professionalism and empathy.

• Prepare and deliver accurate, competitive quotes that balance client needs with company margin goals.
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• Confirm product availability, pricing, lead times and shipping.
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• Coordinate with purchasing and warehouse teams as necessary. 
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• Ensure timely follow-through from RFQ to invoicing and payment.
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• Correct errors within 2 hours of acknowledgment.

• Track client purchasing trends and address declines in business through re-engagement strategies.
• Up-sell opportunities.
• Contribute to a culture of accountability and goal achievement within the sales team.

• Collaborate with purchasing team, operations, warehouse, and management for seamless order fulfillment.
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• Follow company policies on financial controls, including third-party reviews of large orders and vendor payment verification.
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• Maintain accurate records of quotes, purchase orders, sales activity, and pipeline in company systems.
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• Support team culture by mentoring peers, sharing best practices, and modeling professionalism.

Proven sales experience (preferably in B2B, industrial supply, or related industries).

• Strong communication and relationship-building skills.
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• Highly organized, detail-oriented, and accountable.
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• Ability to manage multiple RFQs, orders, and clients simultaneously.
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• Proficiency with Microsoft Office.
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• Self-motivated with a results-driven mindset.

• Accountability – Owns responsibilities and follows through consistently.
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• Client Focus – Places client needs at the center of all actions.
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• Collaboration – Works effectively with colleagues across all teams.
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• Adaptability – Thrives in Alaska’s challenging and changing environment.
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• Integrity – Conducts all business with honesty, transparency, and professionalism.

• Competitive base salary plus variable compensation.
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• Robust leave policy including paid vacation, paid time off (PTO) and recognized holidays.
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• Healthcare reimbursement program
• Education reimbursement program.
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• Opportunity to grow within a company committed to excellence, local ownership, and long-term success.