What are the responsibilities and job description for the Robotic Field Service Engineer position at FANUC Corporation?
At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.
We are looking for talented people who value integrity, informed decision-making, and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America Corporation, we invite you to apply today
FANUC America Corporation provides the most complete range of industry-leading robotics, CNC, and motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable, and profitable.
We are currently searching for a motivated Field Service Engineer. The Engineer will provide FANUC America customers with onsite repair, troubleshooting, programming or maintenance services for FANUC robots and related system peripheral equipment. The Engineer will work at our service center located in Huntersville, NC to coordinate activities and provide hotline phone support in between scheduled service calls.
This position will report to the Manager, Service and Installation within the Service group. This position is a salaried, non-exempt role.
Primary responsibilities will include:
- Troubleshoot, repair, and maintain FANUC Robots and controllers, electrical control devices, and peripheral equipment
- Discuss, diagnose, document, and repair robot operational and process problems as reported by the customer or internal service hotline
- Provide daily reports to the Service Supervisor to update status and availability
- Complete and provide a Field Service report for each assignment to the customer and FANUC Headquarters
- Willingness to travel on a scheduled or moment's notice, on average 3-4 nights weekly to customer sites
Ideal candidate will have the following experience, skills and education:
- High School diploma or GED required
- Associate's degree in a related technical field, or equivalent technical education, or relevant experience, preferred
- Minimum of three years of experience working in robotics, automation, or manufacturing environment preferred
- Ability to obtain a valid driver's license
- Mechanical, electrical, and pneumatic troubleshooting experience
- Ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation
- Knowledge of FANUC robots, controllers, and peripheral equipment preferred
- Experience with FANUC application software and programming preferred
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
- Medical, Dental & Vision Insurance
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Flexible Benefit Dollars
- Generous Holiday & Vacation Program
Sponsorship will not be considered for this position.
Equal Opportunity Employer, including disabled and veterans.