What are the responsibilities and job description for the Operation Specialist-Mandarin Speaking position at Fantuan?
About Fantuan:
Fantuan was founded in Vancouver, Canada in 2014. With the mission of “life made easier,” we are a technology company that provides a one-stop platform connecting people and their local community. Fantuan operates in major cities across Canada, the United States, Australia, and the UK. As the world’s leading life service platform, we enable our users to unlock access to the richness of their neighborhood and the city. From food and grocery delivery to convenience and daily deals, Fantuan is bringing communities closer together than ever before.
Responsibilities:
- Assist in the recruitment, training, and performance review process of the delivery team.
- Improve the efficiency of the delivery team and the quality of user experience based on data analysis and statistics.
- Resolve emergency situations occurred during daily operations.
- Complete tasks assigned by supervisors.
关于饭团：
饭团于2014年在加拿大温哥华成立，以“让生活更轻松”为使命，现已成为北美最大的亚洲餐饮服务平台。我们的目标是提供一个连接人们和当地社区的一站式平台。除了送餐服务，我们的业务还包括广告和促销、网上商城、自取和其他在线服务。我们邀请您探索番团如何帮助您推进职业生涯并实现目标。
岗位职责：
- 协助交付团队的招聘、培训和绩效评估流程。
- 基于数据分析和统计，提高交付团队的效率和用户体验质量。
- 解决日常运营中发生的紧急情况。
- 完成主管分配的任务。
职位类型：全职
Job Type: Full-time
Pay: $3,500.00 - $4,500.00 per month
Benefits:
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- This job may require to travel to different offices, which might need to have your own vehicle. Would that be a problem with you?
Work Location: In person
Salary : $3,500 - $4,500