What are the responsibilities and job description for the Salon Store Manager/ Stylist position at Fantastic Sams Cut & Color of Phoenix?
1. Role Overview
We are seeking a results-driven Salon Manager / Lead Stylist to take full ownership of salon operations. This role is for a decisive, proactive leader who can act immediately, think ahead, and manage the salon independently while maintaining exceptional service standards and team performance.
Availability by phone on off days is required, along with the ability to step in behind the chair, handle urgent supply needs, and resolve operational or technical issues quickly.
2. Key Responsibilities
Oversee daily salon operations, opening/closing, workflow, and client experience
Manage staff scheduling, shift coverage, and real-time adjustments for call-offs
Recruit, interview, onboard, and manage salon employees
Lead employee orientation, training, development, and performance evaluations
Set and track monthly sales, service, and retail goals
Implement marketing, promotions, and client-retention strategies
Drive retail performance through merchandising, product displays, and layout optimization
Ensure accurate service pricing, POS usage, payroll processing, and basic reporting
Maintain inventory levels for color, chemical, retail, and salon supplies; handle urgent replenishment
Troubleshoot and resolve system outages (internet, POS, card reader) with vendors or support teams
Maintain salon cleanliness, organization, and compliance with health and safety standards
Act as backup stylist when needed and perform:
Hair cutting, shampooing, and blow drying (men, women, children)
Color and chemical services (men and women)
Stay current with industry trends and participate in free Fantastic Sams education
3. Skills, Qualifications, Pay & Benefits
- Experience as a Salon Manager, Assistant Manager, or Senior Stylist
- Strong leadership, decision-making, and people-management skills
- Proactive, forward-thinking, and solution-oriented mindset
- Comfortable in a fast-paced, high-volume, walk-in salon environment
- Experience with hiring, training, payroll, and administrative tasks
- Hair cutting, shampooing, blow drying for men, women and children
- Color, Perms and Chemical Services on men and women
- A desire to keep up with current hair cutting and styling trends
- Willingness to take part in free education provided by Fantastic Sams Cut and Color
- Basic Excel and technology troubleshooting skills
- Valid Arizona Cosmetology License
Compensation & Perks
$16–$20/hour, based on experience and commissions
PLUS tips and performance incentives
Free continuing education
Employee discounts on retail products
Career growth and advancement opportunities
Drug-Free Workplace
Salary : $16 - $20