What are the responsibilities and job description for the Process Re-Engineer - Sales Process and Performance position at Fannie Mae?
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
As a key c olleague to the Sales Process and Performance team, you will lead efforts to evaluate, redesign, and optimize sales-related processes to enhance operational efficiency, client engagement, and business outcomes. You will collaborate with cross-functional stakeholders to identify process gaps, implement improvements, and support strategic initiatives that drive sales performance and compliance.
THE IMPACT YOU WILL MAKE
Responsibilities
The Process Re-Engineer - Sales Process and Performance role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
THE EXPERIENCE YOU BRING TO THE TEAM
Experience in the following:
Target Salary Range: $107,000 - $139,000 a year
- ML1
- Hybrid
Qualifications
Education:
Bachelor's Level Degree (Required)
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form .
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here .
Requisition Compensation
107000
to
139000
Job Description
As a key c olleague to the Sales Process and Performance team, you will lead efforts to evaluate, redesign, and optimize sales-related processes to enhance operational efficiency, client engagement, and business outcomes. You will collaborate with cross-functional stakeholders to identify process gaps, implement improvements, and support strategic initiatives that drive sales performance and compliance.
THE IMPACT YOU WILL MAKE
Responsibilities
The Process Re-Engineer - Sales Process and Performance role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
- Collaborate with Client Engagement, Risk, Servicing , and Technology teams to conduct stakeholder analysis to understand current pain points and gain insights into process challenges.
- Create visual representations of workflows using techniques such as flow charts to highlight areas of bottlenecks and opportunities of efficiency.
- Apply process improvement & re-engineering methodologies to design and implement scalable, efficient, and compliant processes.
- Translate data-driven insights into actionable process enhancements that support organizational goals and improve client experience.
- Develop and maintain process documentation, including workflows, standard operating procedures (SOPs), and performance metrics.
- Consult on process design best practices and support change management initiatives and continuous improvement efforts.
- Monitor the impact of implemented changes and provide regular updates to leadership on performance outcomes and areas for further optimization.
THE EXPERIENCE YOU BRING TO THE TEAM
- At least 4 years of experience in process improvement, sales operations, or business transformation, preferably in financial services or a regulated environment.
- Bachelor’s degree in Business , Operations, or a related field, or equivalent experience
Experience in the following:
- S ales Process Re-engineering
- B usiness Process Mapping & Analysis
- Data Interpretation & Performance Metrics
- C ustomer and Market Insights
- D esign Thinking & Innovation
- G overnance and Compliance
- C hange Management
- C RM and Sales Enablement Tools
- S ystems Evaluation
- T echnical Capability Gap Analysis
Target Salary Range: $107,000 - $139,000 a year
- ML1
- Hybrid
Qualifications
Education:
Bachelor's Level Degree (Required)
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form .
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here .
Requisition Compensation
107000
to
139000
Salary : $107,000 - $139,000
