What are the responsibilities and job description for the Digital Operations Associate position at FanDuel?
ABOUT FANDUEL GROUP
FanDuel Group is a world-class team of brands and products all built with one goal in mind — to give fans new and innovative ways to interact with their favorite games, sports, teams, and leagues. That’s no easy task, which is why we’re so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give.
Our brands include:
- FanDuel — A game-changing real-money fantasy sports app
- FanDuel Sportsbook — America’s #1 sports betting app
- TVG — The best-in-class horse racing TV/media network and betting platform
- FanDuel Racing — A horse racing app built for the average sports fan
- FanDuel Casino & Betfair Casino — Fan-favorite online casino apps
- FOXBet — A world-class betting platform and affiliate of FanDuel Group
- PokerStars — The premier online poker product and affiliate of FanDuel Group
THE POSITION:
Our roster has an opening with your name on it
We are looking for a Digital Operations Associate to join the Commercial Business & Operations team to drive execution of marketing, business development and operational functions with internal stakeholders and external partners. This role will report to the Manager of Business Operations.
THE GAME PLAN:
Everyone on our team has a part to play
- Responsible for creating, managing, and publishing content on FanDuel digital platforms
- Regularly monitoring and auditing of our platform content to ensure team KPIs on accuracy and precision are met or exceeded
- Own creation, QA, and fulfillment of user facing Marketing promotions
- Troubleshooting and triaging any promotion related issues associated with promotions created by the team
- Contribute to improving the quality and efficiency of internal Digital Operations processes by finding efficiency gains and reviewing and refining recurring processes.
- Developing featured & suggested wagers for the FanDuel Sportsbook
- Act as a primary source of knowledge on the customer experience and provide feedback to partner teams across Marketing, Product, Risk & Trading, and Commercial\
THE STATS:
What we're looking for in our next teammate
- Minimum 1 year of experience in a content or digital merchandising role preferred
- Methodical planner and high attention to detail
- Creative thinker and problem solver
- Driven by a desire to create a world class customer experience
- Ability to write clearly and concisely within defined parameters
- Experience with Photoshop or graphics editing software preferred
- Ability to build and maintain strong internal relationships
- Ability to work under pressure and on own initiative
- Ability to effectively prioritize
- Proficient in developing compelling propositions that clearly communicate value via written content and creative
- Baseline understanding of key events on sporting calendar
- General sports betting and gaming knowledge a plus
THE CONTRACT:
We treat our team right
Competitive compensation is just the beginning. As part of our team, you can expect:
- An exciting and fun environment committed to driving real growth
- Opportunities to build really cool products that fans love
- Mentorship and professional development resources to help you refine your game
- Flexible vacation allowance to let you refuel
- Hall of Fame benefit programs and platforms
FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.
#LI-Hybrid