Security Supervisor

Key Responsibilities:

• Monitor and ensure the safety of guests, employees and tribal assets through constant patrol, supervision, and observation of all assigned areas and reporting activities in accordance with departmental guidelines.
• Monitor and maintain control of facility access points and permitted areas of entry and respond to sounding alarms ensuring the safety of employees, guest and tribal assets. 
• Maintain customer and employee confidence and safeguard the operations by maintaining confidentiality of all information exposed to in performance of duties.
• Resolve customer and employee complaints by listening and answering questions as needed.
• Interpret and enforce established guidelines in conjunction with operations in order to protect the assets of the facility.
• Review security reports for completion and accuracy.

General Responsibilities:

• Assist in the development of the security staff by coaching, counseling, and disciplining security personnel to ensure staff is competent and professional in their assigned duties.
• Assist other departments when emergency conditions threaten or actually exist (fire, weather, medical, etc.) to assure the facility is protected.
• On-board security staff by interviewing and selecting security personnel to assure positions are filled by the most qualified applicants.
• Create schedules of all assigned security personnel in order to guarantee coverage and encourage stability in the workforce.
• Perform other related duties as assigned.

Education

• High School Diploma or GED equivalent

Experience

• Two years’ experience as Security in a gaming facility required. Law enforcement and or military is a plus.
• One plus year of management and or supervisory experience in the field of security is preferred.
• Knowledge of the gaming industry is also a plus

Knowledge, Skills & Abilities

• Must be able to assist Security Officers in day to day operations based on facility needs
• Must be able to read, understand, apply, and retain knowledge of departmental rules, regulations, and policies
• Must be able to operate a hand-held radio and must be able to learn security radio codes
• Must be able to sit, stand, and walk for extended periods of time
• May be required to lift/carry up to 50 lbs. based on facility needs
• Must be able to understand and apply oral or written instructions
• Must be able to prepare hand written, legible reports and type written reports in a clear concise language based upon facility needs
• Must be able to define problems, collect data, and establish facts
• Must possess good communication skills and work successfully in a team environment
• Basic computer and typewriting skills necessary, to include basic knowledge of Microsoft Office Suite
• Must be able to sit at a desk/computer for at least one (1) continuous hour at a time
• Must be able to work flexible schedule including; evenings, weekends, holidays and promotional events
• Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights

Licenses/Certifications/Other: 

• Must pass an MMPI test
• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions
• Must pass a pre-employment drug test

As a tribal entity, the Ponca Tribe of Indians of Oklahoma and applicable to Ponca Enterprise Gaming, LLC, gives preference in employment to an enrolled member of the Ponca Tribe of Indians of Oklahoma, and to other enrolled Native Americans of federally recognized tribes.