What are the responsibilities and job description for the Team Lead Fulfillment position at Fanatics?
Job Description
At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview: The warehouse Team Lead will be involved in the daily operation of the warehouse; order picking, shipping, receiving, inventory control and operation of warehouse equipment and computer systems. The associate must be able to lift 50 lbs. on a regular basis. Fluency in English reading and verbal communication is required At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together. How you will make an impact:
Where You’ll Work and What’s required: Team Lead Responsibility
Warehouse Team Personnel – could be specific team- based on the processes being performed (i.e. Lead – Receiving, Lead – Pic and Pack, Lead – Shipping, Lead - IC)Work Environment
This position works in an environment in which safety; environmental and health concerns may demand constant attention.While performing the duties of this job, the employee is frequently exposed to a warehouse setting. The employee is occasionally exposed to a variety of extreme weather conditions. The noise level in the work environment can vary, but below the required limits for hearing protection.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally team-lift and move objects up to 75 pounds. Employees must be able to be on their feet up to 8-10 hours per day/shift. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work Full-time
Monday – Friday Overtime and occasional Saturdays may be required during peak season.
No travel is required for this position.Required education and experience
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview: The warehouse Team Lead will be involved in the daily operation of the warehouse; order picking, shipping, receiving, inventory control and operation of warehouse equipment and computer systems. The associate must be able to lift 50 lbs. on a regular basis. Fluency in English reading and verbal communication is required At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together. How you will make an impact:
- Lead, mentor, and coach warehouse associates in procedures, performance standards, and company vision.
- Oversee daily operations to ensure accuracy in inventory, stock movement, and order fulfillment.
- Assign tasks, direct workflow, and prioritize orders to meet delivery timelines.
- Promote company health and safety practices, ensuring compliance across all activities.
- Support warehouse leadership in planning future capacity requirements and implementing improvement initiatives.
- Supervise and assist in receiving, unloading, and put-away of stock.
- Ensure proper use of the Warehouse Management System (WMS) and RF scanning equipment.
- Monitor picking, packing, labeling, and palletizing processes for accuracy and timeliness.
- Oversee preparation of shipping documents and coordination with carriers.
- Maintain accurate reporting and documentation of stock movements, receivables, and workflow metrics
- Train new hires and support ongoing skill development of warehouse staff.
- Serve as a point of escalation for problem-solving material needs, inventory issues, and process barriers.
- Reinforce adherence to company policies, safety protocols, and Core Values through daily leadership.
- Strong Communication skills
- Strong Organizational Skills
- Problem Solving/Analysis
- Strong Initiative – The drive to move onto further tasks with/without step-by-step instruction
- Reliability – The ability to be at work timely / good attendance
- Direct workflow as established by Shift or Department Manager.
- Oversee and support 10–25 workers.
- Support orientation and training of new hires.
- Partner with athletes to ensure success in daily performance and production.
- Adhere to Fanatics Code of Conduct and Core Values.
Where You’ll Work and What’s required: Team Lead Responsibility
Warehouse Team Personnel – could be specific team- based on the processes being performed (i.e. Lead – Receiving, Lead – Pic and Pack, Lead – Shipping, Lead - IC)Work Environment
This position works in an environment in which safety; environmental and health concerns may demand constant attention.While performing the duties of this job, the employee is frequently exposed to a warehouse setting. The employee is occasionally exposed to a variety of extreme weather conditions. The noise level in the work environment can vary, but below the required limits for hearing protection.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally team-lift and move objects up to 75 pounds. Employees must be able to be on their feet up to 8-10 hours per day/shift. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work Full-time
Monday – Friday Overtime and occasional Saturdays may be required during peak season.
No travel is required for this position.Required education and experience
- 3 years Warehouse Experience
- Demonstrates Effective Communication and Interpersonal Skills
- Able to Operate Computerized Scanning Equipment and PC Based Programs
- Previously held Team Lead position (1 Year)
- Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes.
- Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset