What are the responsibilities and job description for the Tackle Twill Operator (Union) position at Fanatics?
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
As we continue to scale our global platform, the Operator, Tackle Twill will play a critical role in producing high-quality tackle twill lettering and custom apparel on the manufacturing floor.
Role Overview
The Operator, Tackle Twill is responsible for arranging, heat-sealing, and quality-inspecting tackle twill lettering on licensed sports apparel in accordance with team, style, and art specifications. Working on the 1st shift within the Manufacturing department, this role ensures every garment meets Fanatics Commerce's standards for spelling, placement, color, and quality before it reaches the fan. The Operator, Tackle Twill delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
How Will You Drive Impact
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
We are building a future-ready organization. This role is expected to:
CAPABILITIES & EXPERIENCE YOU BRING
On-site: Your work location will be onsite in Easton, PA.
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
As we continue to scale our global platform, the Operator, Tackle Twill will play a critical role in producing high-quality tackle twill lettering and custom apparel on the manufacturing floor.
Role Overview
The Operator, Tackle Twill is responsible for arranging, heat-sealing, and quality-inspecting tackle twill lettering on licensed sports apparel in accordance with team, style, and art specifications. Working on the 1st shift within the Manufacturing department, this role ensures every garment meets Fanatics Commerce's standards for spelling, placement, color, and quality before it reaches the fan. The Operator, Tackle Twill delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
How Will You Drive Impact
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
- Collaborate with fellow operators and the shift supervisor to maintain consistent production flow and meet daily output targets on time.
- Communicate quality concerns or production issues promptly to the supervisor to keep the team aligned and prevent downstream defects.
- Support a positive, organized work environment by following all departmental standards and contributing to a culture of shared accountability.
- Review every work order thoroughly — verifying style, color, team, art, name, patch requirements, size, and quantity — to ensure each garment is built to exact fan specifications.
- Arrange tackle twill letters with precision, upholding spelling accuracy and placement standards that reflect the quality fans expect from officially licensed merchandise.
- Inspect completed work before releasing to the finish bundle, catching and dispositioning any quality issues before they reach the customer.
- Contribute to fulfilling fan orders accurately and on schedule, directly supporting the fan experience at the point of product.
- Identify patterns in quality defects or production inefficiencies and surface improvement ideas to the supervisor.
- Adapt quickly to new work orders, team specifications, and art requirements, applying sound judgment when variations arise on the line.
- Embrace process improvements and new equipment or techniques introduced to the manufacturing floor that enhance accuracy and throughput.
- Execute all tackle twill operations — including heat-seal machine setup and application — with care, speed, and consistency across a full 7:30am–4:00pm shift.
- Maintain a well-organized workstation to support efficient letter arrangement and reduce errors throughout the production run.
- Meet overtime requirements as needed, including weekends, to ensure production commitments are fulfilled without compromising quality.
- Take personal accountability for the accuracy and quality of every garment processed, treating each piece as a finished product a fan will wear.
We are building a future-ready organization. This role is expected to:
- Apply AI and technology to improve efficiency, quality, and outcomes
- Use data and digital tools to inform decisions and enhance performance
- Demonstrate curiosity and adaptability in adopting new technologies and ways of working
- Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRING
- Ability to read and write English to accurately interpret work orders, art specifications, team names, and quality documentation.
- Strong attention to detail, with the ability to verify spelling, color, placement, and patch requirements against each work order.
- Demonstrated organizational skills to manage multiple work orders and letter arrangements in a fast-paced production environment.
- Ability to follow both written and verbal instructions from supervisors with accuracy and consistency.
- Physical capability to stand for extended periods throughout a full manufacturing shift.
- Flexibility to work overtime, including weekends, as production needs require.
- Experience operating heat-seal or similar production machinery is a plus, though on-the-job training is provided.
On-site: Your work location will be onsite in Easton, PA.
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset