Event Technology & Logistics Coordinator

Description

The Event Technology & Logistics Coordinator plays a critical role in supporting the event technology and logistics needs of the University Advancement Special Events team. Under the direction of the Associate Director, Events Technology & Logistics, this position will provide Cvent support, registration project management, and logistics assistance for University Advancement in donor, alumni, and parent special events.

LMU believes that diversity and excellence go together; therefore we seek to hire individuals who have a significant potential for cultural contribution in the workplace and a commitment to working effectively with colleagues and donors from diverse backgrounds.

Requirements

• For full consideration, please upload a cover letter and resume in the attachments section.*
  
  

Position Specific Responsibilities/Accountabilities

• Serve as a registration lead for the department which entails building registration sites, tracking event participation, troubleshooting registrant questions, sending mass email communications, liaising with appropriate university personnel for registration site deliverables, copyediting, and evaluating the success of events (i.e. generating participation reports, revenue reports, post-event data analytics) (40%)
• Assist with maintaining accurate inventory counts, ordering supplies, reconciling Workday charges, preparing/tracking shipments for non-local events, etc. (30%)
• On-site event support, including on-site event check-in management, payment processing, as well as event setup/breakdown. (20%)
• Support pre-event preparation (such as securing technology rentals, configuring devices, etc.) and coordinate day-of operations (e.g. tech deliveries, troubleshooting, volunteer training, etc.). (5%)
• Perform other duties as assigned or requested. (5%)
  
  

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Bachelor’s degree in a related field or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• Two years of related job experience providing administrative, project coordination, and/or logistics support, preferably in an event-related industry.
• Experience building and managing Cvent registration sites and Cvent Certification, preferred.
• Highly proficient with Microsoft Office Suite (including Word, Excel, Outlook, and PowerPoint) CRM, database, accounting, and project management software experience, preferred (SmartSheet, Asana, Salesforce, Ellucian Advance, Workday, QuickBooks, etc.).
• Good interpersonal skills needed to interact with a wide diversity of clients, vendors and constituents who attend university events.
• Knowledge of event planning, specifically event logistics, staffing, and scheduling/timeline development.
• Ability to thoroughly follow-through with tasks and complete projects on time.
• Organized, detailed-oriented, and accurate with the ability to prioritize and work on several events/projects simultaneously while demonstrating flexibility in working with last minute changes.
• Strong verbal and written communication skills, including, but not limited to, the ability to comprehend, edit, and create well-written instructions, business correspondence, and marketing copy.
• Ability to anticipate the needs of project leads and event managers and develop deliverables, copy, documents, etc. in advance.
• Ability to remain calm and professional in a fast-paced, rapidly evolving, deadline-driven environment.
• Must be a self-starter and able to work independently, and as part of a team.
• Must be a good problem solver and intuitive thinker while exercising good judgement.
• Ability to work with highly confidential information with discretion and a strong sense of protocol in communicating with prominent individuals and showcase great customer service skills.
• Some evening and weekend hours required.
• Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone.
• Occasionally kneel/crawl, twist/bend/stoop/squat, grasp lightly/fine manipulation, and grasp forcefully, lift/carry/push/pull objects that weigh up to 50 pounds.
• Ability to obtain and maintain a California Non-commercial Class license and drive day or night.
• Able to comply with university requirements for cart certification.
  
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.

Reasonable Expected Salary

$26.44 - $27.88/hour

Salary Offer Commensurate With Education And Experience.

Staff Regular

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)