Concessions

POSITION OVERVIEW
Under the general supervision of the Office & Concessions Manager. Concessions will provide and service the public with food service and retail purchases, while maintaining excellent customer service.   

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: 
•    Retain the cash received for the food or retail items sold during shift.
•    Maintain attention to detail.
•    Clean and maintain the concessions area.
•    Stock and restock all items that are purchased for concessions.
•    Accurately complete necessary daily paperwork for concessions.
•    Accurately record monies received during shift and balance.
•    Provide information to public or participants regarding the Aquatics Center and programs.
•    Provide excellent customer service to public, guests and members.
•    Will assist with general inquiries or direct them to the proper staff.
•    Need to complete general administrative and clerical support. 
•    At times, may need to assist at front desk as requested.  
•    Leadership – Maintain a positive, upbeat role, promote, and exemplify Company values and represents departmental objectives and interests to internal and external customers.
•    Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
•    Teamwork - Develop and promote teamwork and cooperation among co-workers
•    Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
•    Other duties as assigned
 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
•    1 year of cash handling and customer service preferred.
•    Must be 16 years of age or older.

Required Technical / Other Skills and Abilities
•    Ability to follow directions and work under limited supervision.
•    Ability to effectively enforce safety and health regulations relating to the concessions. 
•    Ability to work in a team environment.
•    Ability to learn a Point of Sales and cash register system.

Required Licenses/Certifications
•    Riverside County Food Handlers Permit required

PHYSICAL DEMANDS
The physical demands described on the attached “Physical Demands of Position” chart are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  See attached “Physical Demands of the Position”.

CONFIDENTIAL INFORMATION 
This position has no access to confidential information. 

COMPANY FUNDS
This position has access to company funds during cash or credit card transactions in the sales of concession items or goods.
 

Salary : $17 - $18