What are the responsibilities and job description for the Member Service Representative - RecPlex position at Family YMCA of Lancaster and Fairfield County?
Job Title: Member Service Representative - RecPlex
Reports To: RecPlex Director
GENERAL FUNCTION
Under the guidance of the RecPlex Director, provide excellent customer service to the members and guests of the Family YMCA of Lancaster and Fairfield County and the RecPlex. This should be completed in a warm, friendly, and efficient manner. To assist members and guests by providing general information and support while visiting the YMCA.
GENERAL REQUIREMENTS
High School Diploma or equivalent
Must be at least 18 years of age
Pass FBI and BCI background check
Proficient computer skills including but not limited to Excel, Word, web-based operating systems and typing ability
CPR/First Aid Certifications must be obtained within 60 days of date of hire (YMCA provides the training)
Child Sex Abuse Prevention training must be completed within the first 90 days of employment and every 3 years after
Completion of training and e-learnings as assigned
Job Responsibilities
· Strong Customer Service Skills
· Outgoing Personality is a plus
· Team Player
· Must Multi-task well
· Keyboarding and Computer skills required
· Leadership Skills essential
· Fast Paced Environment
· Friendly-Family Atmosphere
· Free Adult Membership
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you willing to undergo a background check?
Education:
- High school or equivalent (Required)
Work Location: In person
Benefits:
Gym Membership, Employee Discounts, Job TrainingSalary : $12