Family Support Specialist

Assists families that are referred by the Department of Human Services Self Sufficiency and community referrals, to remove barriers to improve family stability with the purpose of increasing family self-sufficiency. Assistance includes informing families of community resources and supporting accessing services by attending appointments and completing documentation. Families are also supported with parent education, both in-home and with referrals to other resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

90% Engage with referred families

• Accept and initiate contact within 24 hours for all referrals made by DHS Family Coaches and the community.
• Schedule an Intake with the family, considering the cultural and socio-economic background, and complete Intake documentation.
• Work with the family to set family goals, completing and managing all documentation and the client file in accordance with Family Tree Relief Nursery Case Management and DHS requirements.
• Provide comprehensive bi-weekly in-person outreach services ranging from home visits to community support to assist families to achieve goals and access relevant community services.
• Maintain frequent oral and written contact with community partners, discussing as appropriate all accomplishments and any concerns regarding progress, and document accordingly.
• Provide in-home parent education

OTHER DUTIES AND RESPONSIBILITIES

10% Other Duties

• Support Front Office Coordinator with answering phones, greeting visitors as needed.
• Present in Court as required.

EEO CLASSIFICATION

(5) Administration Support Worker

FTRN is an Equal Opportunity Employer. We believe every employee has the right to work in an environment free from all forms of unlawful discrimination. It is the policy of FTRN that employment decisions for all applicants and employees will be made without regard to race (including physical characteristics that are historically associated with race, including but not limited to natural hair, hair texture, hair type and protective hairstyle color), color, religion, sex, sexual orientation, gender, gender identity, age, national origin, genetic information, marital status, veteran status, disability or other characteristics protected under local, state or federal law. No employee will be retaliated against for raising concerns under this policy. We seek each employee’s cooperation and assistance in helping us maintain equal employment opportunity.

Job Types: Full-time, Contract

Pay: $22.00 - $25.44 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of Social Service Experience do you have?

Education:

• Associate (Preferred)

Experience:

• Child protective services: 2 years (Preferred)
• Childhood development: 2 years (Preferred)
• Child welfare: 2 years (Preferred)
• Early childhood education: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $22 - $25