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Bilingual Case Planner

Family Ties of Westchester
White Plains, NY Full Time
POSTED ON 10/7/2025
AVAILABLE BEFORE 2/3/2026

Family Ties' Every Kid Counts is a voluntary, short-term, early prevention/intervention program that serves low and moderate risk families referred by the Westchester County Department of Social Services. The goal of the program is to mitigate risk, strengthen a caregiver’s protective factors, and prevent a family’s deepening involvement in the Child Welfare system, including Mandated Services and/or out-of-home placement.

The Bilingual Case Planner works in partnership with families throughout Westchester County and provides services in-home, as well as in the community at times convenient for the family. Program services include evidence-based assessments, parent coaching using an evidence-based model, advocacy, support, and community referrals.


Full-Time (35 hours a week). Occasional evening and weekends required.

Salary: $59,000 per year


Responsibilities

  • Manage a caseload of 6–8 families.
  • Maintain weekly contact with families at times/locations convenient for them.
  • Conduct assessments using CANS and FRIENDS tools; develop service plans collaboratively.
  • Monitor safety and risk throughout family involvement.
  • Provide parent coaching using the Triple P Parenting model.
  • Advocate for families in meetings, appointments, and Family Court as needed.
  • Facilitate Wraparound meetings and connect families to community resources.
  • Attend staff meetings, trainings, and partner events.
  • Complete all documentation in compliance with agency and funding requirements.
  • Participate in agency quality improvement initiatives.


Qualifications

  • A minimum of a Bachelor of Social Work degree, or a bachelor’s degree in a related field plus two years’ experience working directly with families providing social work and case planning/management services.
  • Excellent verbal and written communication skills in both English and Spanish.
  • Flexibility to work some evenings and weekends.
  • Proficiency in MS Office Suite and data management systems.
  • Solid record keeping and documentation skills.
  • Superior time management and organizational skills, with the ability to meet deadlines.
  • Ability to work with diverse racial, cultural, and economic groups.
  • Valid NYS driver's license, safe driving history, and a vehicle that is properly insured and registered in accordance with NYS DMV regulations.
  • Satisfactory clearances from the Child Abuse Registry and Criminal History Information Tracking System.

Salary : $59,000

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