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Strengthening Ties Empowering Parents (STEPS) Family Advocate Supervisor (66469)

Family Support Services
Largo, FL Full Time
POSTED ON 5/2/2026
AVAILABLE BEFORE 7/1/2026

Strengthening Ties Empowering Parents (STEPS) Family Advocate Supervisor Pinellas

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

  • Tuition Reimbursement
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Well-Being Program
  • Paid Time Off (PTO)
  • Bereavement Leave
  • 12 Paid Holidays
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Short & Long-Term Disability Coverage
  • Employee Discounts
  • 401k Plan with 3% Employer Contribution

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary:

The STEPS Family Advocate Supervisor is responsible for the overall supervision of the STEPS prevention program and all personnel assigned to that department. The supervisor is responsible for providing training, guidance and management activities on all activities related to the STEPS prevention program.

Essential Duties:

  • Provide training, guidance, support, and supervision to STEPS Family Advocates
  • Participate in the selection, hiring, and evaluation of staff
  • Monitors caseloads, schedules, training requirements, and individual staffing assignments
  • Reviews work of staff to ensure safety, compliance, confidentiality, timelessness, appropriateness, and completeness of services
  • Completes reports, admissions forms, and closure forms and reviews audit case files
  • Observes and reports client change in status to program director
  • Assists prevention specialist in identifying and coordinating available services for families and providing conflict resolution and crisis intervention services to families 
  • Other Duties As needed
Qualifications:

Minimum Qualifications: 

Education:

Bachelor's Degree in social services required.

Experience: 

At least two years of child welfare experience with supervisory experience preferred.

Licensure, Certification, and/or Registration: 

Valid drivers license.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

  • Represent self and the organization in a highly professional manner
  • Lead team
  • Function independently to include follow through with assigned tasks
  • Assess a situation and make appropriate recommendations/decisions
  • Research, organize and analyze data
  • Execute sound judgment by effectively analyzing problems and utilizing critical thinking and timely, logical decision-making skills
  • Establish and maintain relationships
  • Works effectively as a team member within the agency and for case management purposes
  • Follow through on commitments, projects and responsibilities
  • Speak effectively before small and large groups
  • Maintain client confidentiality
  • Adapt to changes in work duties or settings, including being open to new ideas and approaches to current tasks

Skills:

  • Strong written and verbal communication
  • Strong follow-up and follow through
  • Interpersonal skills necessary for focusing, active involvement, and participation
  • Strong organizational and time management
  • Proficiency in Excel and Microsoft Word

Other Requirements: 

  • Clear a Level II Background screening (Live Scan) in which your fingerprints will be used to conduct the screening. Please see the link with further details: https://info.flclearinghouse.com
  • Clear a reference check 
  • Clear a local background check from the County in which you reside
  • Clear a substance abuse screen
  • Provide a copy of all degrees prior to your first day of employment
  • Clear a Motor Vehicles Records check
  • Proof of personal auto insurance coverage in the amount of $100,000/$300,000 or greater if not insurable under company's automobile policy
  • Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify)

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at c6.hr@fssnf.org.

Salary : $100,000 - $300,000

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